Data Retention
We store the personal information, profile text, and identity documentation images we collect about you for as long as your account remains active, or as necessary to fulfill the verification tracking, marketplace safety, and platform security purposes for which we originally collected it, or to comply with applicable legal obligations. We take reasonable and appropriate measures to protect your personal data and users from fraud or malicious activity.
Your Rights
You have the right to request access to the personal data we hold about you and to ask that your personal data be corrected, updated, or deleted. You can manage, update, or edit your primary account details directly within the surehand mobile application settings or by requesting assistance through our support infrastructure.
Security
We take reasonable and appropriate technical, administrative, and organizational measures to help protect your personal information, account profiles, and verification document images from loss, theft, misuse, alteration, and unauthorized access or disclosure.
Questions about our policy? contact: support@surehand.com