Super Cleaner
Last Updated: October, 28th, 2024
Welcome to Super Cleaner. This Privacy Policy applies to Super Cleaner (as “App”, "Application", "We", "<app name>" or "us"), an antivirus and cleaner app for Android, and users (as "You" or "users").
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and otherwise process the personal information of users, and other individuals in connection with our app. If you do not agree with this policy, you should not use our app.
We collect Personal Data about you from different sources listed below. In this Policy, “Personal Data” means any information related to an identified or identifiable individual, and does not include data whereby personally identifiable information has been removed (such as anonymous data).
There are types of data we will collect for features and functions of the apps, and other purposes will be described in “How and why we use personal information” in this document. In addition, we also present the consent dialog clearly to user in app.
We may collect data or ask you to provide certain data when you use our products and services. The sources from which we collect Personal Data include:
1.1. Product information:
Information about the product's operation and its interaction with the user, like the duration of threat scans or the frequency of feature usage, is collected to improve our products and make them more user-friendly.
1.2. License/Subscription Information:
When it comes to subscription or in-app product, this data is used to identify legitimate users and to maintain the communication between the product and Protectstar services, which includes sending and receiving product databases, updates, etc.
Information on Installed Applications:
This information assists in creating "whitelists" of harmless applications, prevents false identification of such applications as malicious, and helps update categories for Parental Control and Application Startup Control features. It also allows us to offer security solutions that best meet user needs.
1.3. Threats Detected:
When a threat (new or known) is found on a device, we collect information about it. This allows us to analyze the threat's source, infection principles, etc., leading to improved protection for all users.
1.4. Device Data:
Information like device type and operating system is collected to ensure that users do not need to purchase a new license after reinstalling their operating system. It also assists us in analyzing cyber threats by determining the prevalence of specific threats across various devices.
1.5. Personal data:
Storage access: The permission to access photos, videos, medias, and other files is used to read and display in app, which users can modify, delete the contents of their storage.
Location Data:
- Our app may collect and transmit Precise Location data to improve user experience and provide location-specific features. This data may also be processed by third-party SDKs for essential services like analytics and personalization. Users control location permissions in settings, and we ensure compliance with privacy standards.
- Device location data from GPS, Wi-Fi networks, compass readings, accelerometer measurements, and other device sensors;
- Your IP address when accessing our Application;
- Location-indicating information provided by you or other users, including account information that indicates where you are located, and shared information that you or others post which indicates your location.
Wifi connection: to identify the network that users collect with, then examine if the network is secure or not.
Camera: By using Applocker feature - named "Intruder's selfie", we will ask you permission to access your camera to snap photos of who are entering the wrong password.
The application needs to collect information such as installed apps (package name, version name, version code), application signature, installation source,... for virus analysis. All data is not saved on the server after analysis.
The data of users' installed package information or file information of scanned files for malware you send to our cloud server is needed to provide the services to you, to offer you an accurate detection of malware and detect suspicious espionage threats. The purpose of sending users’ installed application information, the calculated SHA-256/MD5 checksums to https://vincentsdk.com
Vincent SDK (The Installed Packages information is sent to https://advincent.com/adhouse to help display ads that are relevant to users)
Usage data: When you access and use the Services, we receive and store information about interactions with our Services, including pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.
Device data: We collect information about your device such as your mobile device’s operating system type and version, manufacturer and model, browser type, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 4G), and general location information such as city, state or geographic area.
Cookies: Cookies are text files stored and accessed on a visitor’s device to uniquely identify the visitor’s device, or to store information or settings in the device. This allows us to distinguish you from other users of our Services to remember your preferences, enable or enhancing functionality, and help us understand activity and patterns.
We use cookies to:
Facilitate the management of items within the shopping cart.
Preserve user preferences for future visits.
Compile aggregated data regarding site traffic and user interactions to enhance future site experiences and tools. We may also engage trusted third-party services to assist in this data collection.
You have the option to configure your browser to warn you each time a cookie is sent or to disable cookies entirely. Specific browser settings may vary, so please consult your browser's Help menu for detailed instructions. If you disable cookies, some of our services will not function properly. For more details, we are informed about "Cookie Policy" section below.
3.1. Antivirus SDK:
AntivirusSDK provides Android malware detection services. It collects application data but not other data for antivirus purpose:
User Data
AntivirusSDK DOES NOT collect any personal information from the mobile devices, including username, password, email address, address, telephone number, contacts, text messages, fingerprint, photos, and videos etc.
Device Data
AntivirusSDK DOES NOT collect any device information, including device name, manufacture, model, system version and device id etc.
Application Data
AntivirusSDK collects the application data like package name, MD5 hash and signature information. CloudSDK uses them to determine if an application or APK file is a virus.
AntivirusSDK will not sell, license, transmit or disclose this information outside of AntivirusSDK and its affiliated companies unless (a) expressly authorized by you, (b) necessary to enable AntivirusSDK contractors or agents to perform certain functions for us, or (c) required or permitted by law. In all cases, we will disclose the information consistent with applicable laws and regulations and we will require the recipient to protect the information and use it only for the purpose it was provided.
3.2. Other third-party providers:
We use third-party sources for marketing, and measurement to compile with the app experience. Our third-party providers are listed below:
To fulfill our contractual obligations or upon your request, we may process your personal data for the following purposes:
Product and Service Provisioning: To enable the download, activation, and optimal performance of our products and services.
Product and Service Updates: To ensure the security, stability, and functionality of our products and services, including the implementation of new features and versions.
Verification and Support: To verify your identity and entitlement to paid products or services when you contact our support team or access our services.
Technical and Customer Support: To provide technical assistance and customer support, which may involve remote access to your device for troubleshooting purposes. This may require processing information about your device, such as crash reports and usage data, as well as any additional information you provide to us.
With your consent, we may process your Personal Data for the following purposes:
Third-Party Advertising: To enable the display of relevant advertisements in our products.
Personalized Advertising: To provide tailored advertising experiences for certain free products. Learn more about our personalized ads here.
We will always seek your explicit consent before processing your Personal Data for these purposes and provide you with necessary information through our Consent Policy or other relevant channels.
To protect your interests and improve our services, we process your Personal Data for the following legitimate interests:
Product Improvement and Communication: To enhance our products, services, and security measures, and to provide relevant communications.
Performance Analysis: To analyze user behavior, optimize our offerings, and develop new products.
Threat Intelligence: To identify and mitigate potential threats to our users and systems.
Business Operations: To maintain our business operations, including financial, legal, and security processes.
We strive to balance your privacy with our operational needs. We believe we have carefully balanced these interests with your privacy rights. You have the right to object to this processing at any time, as outlined in our Privacy Policy.
As outlined above, we may share your personal information with third-party partners, such as advertisers, publishers, and data analytics companies. This sharing enables these partners to provide targeted advertising, measure ad effectiveness, and analyze website and app usage to enhance their services. Please note that the use of your personal information by these third-party partners will be subject to their respective privacy policies.
To ensure optimal performance, our app may require certain permissions. These permissions are essential for specific functionalities. While you have the option to deny these permissions, please note that doing so may limit the app's capabilities.
The specific permissions we may request include:
Storage:
- Read external Storage (For devices with Android Version 10 and below)
- Manage external Storage (For devices with Android Version 11 and above)
- Write external storage (For devices with Android Version 11 and above)
Other permission:
- Camera
- Expand Status Bar
- Internet
- Package Usage Stats
- Request Delete Packages
- Clear App User Data
- Clear App Cache
- Delete Cache Files
- Action Manage Overlay Permission
- System Alert Window
- Wake lock
- Receive Boot Completed
- Foreground Service
- Post Notification
- Write Settings
- Foreground service Special Use
- Location Data Type - Precise Location
Third-party disclosure:
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not use vulnerability scanning and/or scanning to PCI standards.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information, to maintain the safety of your personal information.
All transactions are processed through a third-party payment processor and are not stored or processed on our servers. These third parties are properly regulated and authorized to handle your payment information and are prohibited from using your personal data for promotional purposes or for any other purposes other than providing these services to us.
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree to the following:
Users can visit our site anonymously
Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes:
On our Privacy Policy Page
Users are able to change their personal information:
By emailing us
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
You may opt out of marketing-related emails and other communications by following the opt-out or unsubscribe instructions in the communications you receive from us or by contacting us as provided in the “Contact us” section below. You may continue to receive Services-related and other non-marketing emails from us.
This Application does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
We also offer you choices that affect how we handle the Personal Data that we process. Depending on your location and the nature of your interactions with our Services, you may request the following in relation to Personal Data:
- Information about how we have collected and used Personal Data. We have made this information available to you without having to request it by including it in this Policy;
- Access a copy of the Personal Data we hold about you;
- Correction of Personal Data that is inaccurate or out of date;
- Deletion of any Personal Data that we no longer need to provide the Services or for other lawful purposes. You can delete your account in your account settings;
- Receive any Personal Data we hold about you in a structured and commonly used machine readable format or have such Personal Data transmitted to another company;
- Opt out of selling Personal Data and sharing for targeted advertising We share information with third-party advertising partners and allow them to collect information about your use of the Services to show you ads on our Services as described in the “How we use your personal data” and “How we disclose your personal data” sections above. Our disclosure of information to these partners may be considered a “sale” or “sharing” of Personal Data or “targeted advertising” under applicable laws. You can opt out of these disclosures and limit our use of tracking technologies as described in our "Cookie Policy” section below .
- Withdraw any consent you previously provided to us regarding the processing of your Personal Data at any time. We will apply your preferences going forward. This will not affect the lawfulness of the processing before you withdrew your consent;
- Additional rights, such as to object to and request that we restrict our use of Personal Data.
According to the stipulations outlined in the EU ePrivacy Directive and the General Data Protection Regulation (GDPR), we have provided a User Messaging Platform (UMP) within the application if you are in the European Economic Area (EEA) along with the UK. This platform facilitates your ability to define your consent regarding our utilization of cookies or other forms of local storage.
We are not responsible for the content or privacy practices of other applications. Any external links to other applications or websites will be identifiable as such.
About your consent for cookies, we will not collect personally identifying information about you when you visit our application unless you choose to provide that information to us. You can block cookies by activating the setting on UMP that allows you to refuse the setting of all or some cookies. To learn more, the User may consult the Cookie Policy.
Please note that we fully respect your right to privacy, and will not collect any personal information about you on our application without your explicit knowledge and permission. However, the nature of the Internet is such that we cannot guarantee or warrant the security of any personal information that is transmitted to us over the Internet.
We keep your information only so long as we need it to provide features to you and fulfill the purposes described in this policy. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can't use it to identify you.
More details, when we delete an app account based on a user’s request, we delete the user data associated with that app account. We need to retain certain data for legitimate reasons such as security, fraud prevention, or regulatory compliance, we informed you about your data retention above.
If you live in the EEA, the UK, or Switzerland, here is some further information on our retention practices: We keep your information only so long as necessary for the purposes identified in this Privacy Policy, which include providing our Service, or for other legitimate purposes, such as complying with legal obligations, enforcing and preventing violations of our Terms, to fight spam, or protecting or defending our rights, property and users. The storage periods are determined on a case-by-case basis.
We use reasonable organizational, technical and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration and destruction of Personal Data we process.
Unfortunately, data transmission over the Internet cannot be guaranteed as completely secure. Therefore, while we strive to protect your Personal Data, we cannot guarantee its security.
We may update this Privacy Policy from time to time. When we update the Privacy Policy, we will notify you by updating the “Last Updated” date at the top of this policy and posting the new Privacy Policy or providing any other notice required by applicable law. Your continued access to or use of the App after the date of the updated policy constitutes your acceptance of the updated policy. If you do not agree to the updated policy, you must stop accessing or using the App.
If you have questions, comments, complaints or requests regarding this Privacy Policy, please contact us at: elitelabs.sp@outlook.com.