Privacy Policy

Privacy Policy

Effective Date: 01-06-2023

This Privacy Policy governs the manner in which we collect, use, disclose, and protect the personal information of users ("User," "you," or "your") of our Flutter mobile application ("App"). By using the App, you consent to the practices described in this Privacy Policy.

1. Information We Collect: a. Personal Information: We may collect personal information from you when you register and use our App, including but not limited to your name, email address, username, and password. b. Location Information: With your consent, we may collect your geolocation information using the geolocator feature of the App to provide location-specific assistance services. c. User Messages and Media: When you send messages or attach photos for assistance requests, we may collect and store the content of those messages or media files.

2. Use of Information: a. We use your personal information to provide and improve our services, facilitate communication between you and relevant agencies or associations, and respond to your assistance requests. b. We may use your location information to send assistance requests to the appropriate agencies or associations based on your current location. c. We may analyze and aggregate data to better understand user preferences and improve the App's functionality and user experience.

3. Sharing of Information: a. We may share your personal information with relevant agencies or associations to fulfill your assistance requests and facilitate contact between you and the disabled person. b. We may disclose your information if required by law or in response to a valid legal request. c. We may share non-personal, aggregated information with third parties for research, analytics, and marketing purposes.

4. Data Security: a. We implement industry-standard security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. b. While we strive to protect your information, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Third-Party Services: a. Our App may integrate with third-party services, such as Facebook and Google authentication. These services have their own privacy policies, and your use of those services is governed by their terms and policies.

6. Children's Privacy: a. Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

7. Changes to this Privacy Policy: a. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy within the App. Your continued use of the App after the posting of changes constitutes your acceptance of those changes.

8. Contact Us: a. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [insert contact information].

Please review this Privacy Policy periodically for any changes or updates.