Privacy Policy for Super Fast
Effective Date: September 9, 2026
Super Fast ("we," "our," or "us") operates the Super Fast mobile application (the "App"). Super Fast is a Food & Drink application that allows users to browse food and drink products, place orders, manage orders, and use related services.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and what choices you may have regarding your information.
By using Super Fast, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on the features you use, we may collect the following categories of information:
Personal Information
When you create an account or use certain features, we may collect:
Name
Mobile phone number
Email address
Account information
Delivery address
Other information you voluntarily provide to us
Location Information
If the app provides location-based features and you grant permission, we may collect approximate or precise location information.
Location information may be used to:
Identify available food and drink services in your area
Help determine delivery locations
Improve delivery and ordering functionality
Provide location-based services requested by you
You can manage location permissions through your device settings. Some features may not work correctly if location access is disabled.
Order Information
When you place an order, we may collect information related to your order, including:
Food and drink items ordered
Order amount
Order date and time
Delivery information
Order status
Order history
Order-related communications
Payment Information
If payments are available through the App, payment information may be processed by our payment service providers.
We may receive information such as payment status, transaction reference, payment method type, or other information necessary to confirm and manage a transaction.
We do not intend to store complete payment card numbers, CVV numbers, PINs, or banking passwords unless explicitly required and lawfully processed by a payment service provider.
Device and Technical Information
We may automatically receive certain technical information when you use the App, such as:
Device type
Operating system
App version
IP address
Device identifiers where permitted
Crash reports
Diagnostic information
App usage information
This information may help us maintain security, troubleshoot problems, improve performance, and enhance the App.
2. How We Use Information
We may use collected information to:
Create and manage your account
Provide food and drink ordering services
Process and manage orders
Deliver orders to the requested location
Communicate about orders and services
Send important service notifications
Provide customer support
Process payments through applicable payment providers
Improve our App and services
Detect and prevent fraud, abuse, and unauthorized activity
Maintain security and reliability
Comply with applicable legal requirements
Provide features requested by you
We will not use your personal information for purposes that are incompatible with this Privacy Policy unless permitted or required by applicable law.
3. Sharing of Information
We may share information when necessary to provide the services you request.
Depending on how Super Fast operates, information may be shared with:
Service Providers
We may use trusted third-party service providers for services such as:
Cloud hosting
Authentication
Analytics
Crash reporting
Notifications
Payment processing
Customer support
Order delivery and logistics
These providers may process information on our behalf and are expected to handle information in accordance with applicable requirements.
Restaurants, Vendors, or Delivery Partners
Where necessary to fulfill an order, relevant information such as your name, contact information, delivery address, and order details may be shared with the restaurant, vendor, delivery partner, or other service provider responsible for fulfilling your order.
Legal Requirements
We may disclose information when reasonably necessary to:
Comply with applicable laws or legal processes
Respond to lawful requests from authorities
Protect our rights or property
Investigate fraud or security issues
Protect users or the public from harm
We do not sell your personal information as a standalone product.
4. Third-Party Services and SDKs
Super Fast may use third-party services, libraries, or SDKs to provide functionality, analytics, authentication, notifications, payment processing, crash reporting, hosting, or other services.
These third parties may process certain information according to their own privacy policies and applicable requirements.
We review third-party services used by the App and aim to use services that provide appropriate privacy and security protections.
5. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of information.
6. Data Retention
We retain information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, enforce agreements, and comply with applicable legal obligations.
When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.
7. Account and Data Deletion
If Super Fast provides account creation, users may request deletion of their account and associated personal information.
To request account deletion, contact us at:
Email: Eqosyindia@gmail.com
When we receive a valid deletion request, we will process the request and delete or anonymize applicable personal information, subject to information that we are legally required or legitimately permitted to retain.
Certain records may need to be retained for legal, security, fraud-prevention, accounting, or dispute-resolution purposes.
8. Children's Privacy
Super Fast is not specifically directed toward children under the applicable minimum age for independent use of online services.
We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us improperly, please contact us at Eqosyindia@gmail.com so that we can investigate and take appropriate action.
9. Permissions
Depending on the features implemented in the App, Super Fast may request permissions such as:
Location access for delivery and location-based services
Notification access for order and service updates
Camera or photo access if required for supported user features
Permissions are requested only when needed for applicable functionality.
You can manage permissions through your device settings.
10. Notifications
Super Fast may send notifications relating to:
Order confirmation
Order status
Delivery updates
Account-related information
Important service announcements
You can manage notification permissions through your device settings where supported.
11. Your Privacy Choices
Depending on your location and applicable law, you may have rights regarding your personal information, including rights to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw certain permissions or consent
Object to certain processing
Request information about how your data is handled
To make a privacy-related request, contact:
Eqosyindia@gmail.com
We may need to verify your request before taking action to protect your account and information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our App, services, legal requirements, or privacy practices.
When we make changes, we may update the Effective Date shown at the beginning of this policy.
We encourage users to review this Privacy Policy periodically.
13. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your information, please contact us:
App Name: Super Fast
Category: Food & Drink
Email: Eqosyindia@gmail.com
We will make reasonable efforts to respond to privacy-related requests and concerns in accordance with applicable laws.
14. Acceptance
By using Super Fast, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in it, subject to your rights under applicable law.