Support - Tree Identifier π³
Welcome
Thank you for using Tree Identifier, the app that uses artificial intelligence to identify tree species from photos.
Need Help? π€
If you have questions, technical issues, or suggestions, we are here to help.
Support Email:
π§ hello@adriamatz.com
We strive to respond within 24β48 hours.
Frequently Asked Questionsβ
What is Tree Identifier?
Tree Identifier is a tree identification app that uses AI to recognize species from photos. Take a photo and receive information about the species, including:
πΏ Common names
π¬ Scientific names
π Relevant details about the tree
How does Tree Identifier work?
Take a photo using your camera or import one from your Photo Library. The AI analyzes the image, focusing on:
π Leaves
π³ Bark
π Shape and other distinctive features
It then provides the most likely species along with detailed information.
Are the results 100% accurate?
No. While AI is highly accurate, results are not guaranteed. Accuracy depends on:
πΈ Image quality
π‘ Lighting conditions
π Photo angle
π Visibility of distinctive features
For the best results, take clear photos of leaves, bark, and the overall shape of the tree.
Can Tree Identifier replace a professional botanist?
No. Tree Identifier is a helpful tool for learning and identification, but it should not replace professional botanical expertise for:
π¬ Scientific research
π± Conservation work
β Critical identification needs
Why does Tree Identifier sometimes fail?
AI identification can struggle with:
π· Blurry images
π³ Trees with hidden features
π± Very young trees
ποΈ Uncommon species
In these cases, results may be less accurate or incomplete. Clear, well-lit photos showing leaves, bark, and the treeβs structure yield the best results.
Is Tree Identifier free?
Tree Identifier offers a free trial with a limited number of identifications so you can try the app.
What does the premium subscription include?
The premium subscription allows unlimited tree identifications. This helps cover the high computational costs required for AI analysis and tree identification.
Why is there a subscription?
AI-based tree identification requires significant computing power and access to extensive botanical databases. The subscription helps maintain the service, improve accuracy, and add new features.
What types of trees can Tree Identifier identify?
Tree Identifier can identify over 73,000 species of trees worldwide. The app works best with clear photos showing distinctive features like:
π Leaves
π³ Bark
πΈ Flowers or fruits
Reporting Issuesπ οΈ
If you encounter an error or technical problem, please contact us at hello@adriamatz.com and include:
π Description of the problem
π Steps to reproduce it
π± iOS version
π² Device model
Updates and New Featuresβ¨
We are continuously working to improve Tree Identifier. If you have suggestions for new features or improvements, we would love to hear from you. Email us at hello@adriamatz.com.