Welcome to Nunu Run Support.
If you experience a technical issue, have a question about the game, want to report a bug, or need help with privacy-related matters, you can contact us directly.
Email: support.nunurun@gmail.com
We aim to respond to support requests as soon as reasonably possible.
Please include the following information when relevant:
Your device model
Your iOS version
A short description of the issue
What you were doing when the issue occurred
A screenshot, if available
This information helps us understand and resolve technical issues more efficiently.
The game does not open or closes unexpectedly
Try fully closing Nunu Run and reopening it. If the issue continues, restarting your device may help.
Sound or music is not playing
Check the in-game sound settings and make sure your device volume is enabled.
Game progress or best score was lost
Some game information is stored locally on your device. Deleting the app, resetting the device, or clearing local app data may remove locally stored progress.
Advertising issues
Nunu Run may display third-party advertisements through Google AdMob. If you experience an issue with an advertisement, please contact us and include a screenshot if possible.
For information about how Nunu Run handles data and third-party services, please review our Privacy Policy.
Privacy Policy:
https://sites.google.com/view/nunurun?usp=sharing
We welcome feedback and suggestions that can help improve Nunu Run.
You can reach us at:
support.nunurun@gmail.com