Privacy Policy

Sundar Jandhan Savings And Credit Co-Op Society Ltd., Vapi

Sundar Jandhan Savings And Credit Co-Op Society Ltd., Vapi (“the Society”, “we”, “our”, “us”) is committed to protecting the privacy and confidentiality of its members’ personal and financial information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our services through our branches, website, and mobile application.

1. Information We Collect

We may collect the following information from members:

• Personal details such as name, address, mobile number, email ID, and date of birth

• Identity and KYC documents including Aadhaar Card, PAN Card, Voter ID, or other valid proofs

• Account-related information such as savings, deposits, loans, repayments, and transaction history

• Nominee details and photographs

• Login credentials, device information, and usage data when accessing our mobile application

• Information submitted through application forms, service requests, or digital platforms

2. Purpose of Information Collection

The collected information is used for:

• Maintaining accurate member and account records

• Providing cooperative savings and credit services

• Processing deposits, loans, repayments, and financial transactions

• Enabling secure access and smooth functioning of the mobile application

• Sending alerts, notifications, OTPs, and important service updates

• Complying with legal, statutory, and regulatory requirements

3. Data Security

We adopt appropriate security measures to protect your information:

• Secure storage and encryption of sensitive data

• Restricted access to authorized personnel only

• Strong authentication and security systems for mobile application usage

• Regular monitoring and updates of systems

We ensure that your information is protected against unauthorized access, misuse, or disclosure.

4. Sharing of Information

We do not sell or share your personal information with third parties except:

• When required by law, regulators, or government authorities

• With auditors or statutory bodies for compliance purposes

• With trusted service providers under confidentiality agreements for operational or mobile application services

5. Digital & Mobile Application Usage

When you use our website or mobile application, certain technical information such as device type, IP address, and usage patterns may be collected to:

• Improve user experience and service quality

• Enhance system security

• Monitor and improve application performance

Users can manage permissions and notification settings through their device settings.

6. Member Rights

Members have the right to:

• Access and review their personal information

• Request correction of inaccurate or incomplete data

• Update KYC and contact details

• Manage notification preferences in the mobile application

• Raise concerns regarding privacy or data usage

7. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be communicated through our website and mobile application.

8. Contact Information

For any queries or concerns regarding this Privacy Policy, please contact:

Sundar Jandhan Savings And Credit Co-Op Society Ltd., Vapi.
📧 Email:sundarjandhan2018@gmail.com