Effective Date: March 7, 2026
This Privacy Policy describes how STU Ride-Hailing App ("we", "our", or "us") collects, uses, processes, and shares your personal information when you use our mobile application and related services.
We collect information to provide a better experience to all our users. The types of information we collect include:
Personal Information: Name, phone number, email address, and payment details.
Location Information: With your permission, we collect real-time GPS data to connect drivers and customers and to provide navigation services.
Device Information: We collect information about the device model, operating system, and app usage data to ensure technical compatibility and performance.
Transaction Information: Details of your trip history, payments, and receipts are recorded for service tracking and support.
We process your information for purposes such as:
Service Delivery: Facilitating ride bookings and processing payments.
Safety and Security: Enhancing the safety of our users and preventing fraudulent activities.
Communication: Sending trip notifications, receipts, and important service updates.
Legal Compliance: Meeting our legal obligations and responding to valid legal requests.
We do not sell your personal data to third parties. Information is only shared in the following circumstances:
With Drivers: Limited information (e.g., name, pickup location) is shared to fulfill ride requests.
With Service Providers: We share data with third-party vendors for payment processing and technical support.
Legal Requirements: We may disclose information to authorities if required by law or to protect our rights.
We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. We retain your information only as long as necessary to provide our services and comply with legal requirements.
As a user, you have the following rights regarding your data:
Access and Update: You can access or update your personal information through the app settings.
Data Deletion: You may request the deletion of your account and associated personal data by contacting our support team.
Withdraw Consent: You can withdraw your consent for data collection (such as location tracking) at any time through your device settings, though this may limit app functionality.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: goixesinhvien@gmail.com
Website: [The website is currently unavailable.]