Street Spot App Help Center
Everything you need to know to use our products effectively
Get help on the following topics
Contact Us
Contact us for support at: streetspotapp@gmail.com and our team will respond to your inquiry as soon as possible, typically within 3-5 business days.
Privacy Policy
1. Information We Collect
Location Data: StreetSpot collects location information in order to identify where you are on the map. This allows the App to provide services such as finding nearby parking spots. We do not collect any other personal information, such as your name or email address.
2. How We Use Your Information
To provide, operate, and maintain the App, specifically to show your location on the map and to help you find nearby parking spots.
To improve and personalize the App based on your location.
To monitor and analyze usage patterns to improve the App's functionality.
To detect, prevent, and address technical issues.
3. Sharing Your Information
We do not sell or share your personal information with third parties.
We may share your location data with service providers who assist us in operating the App, subject to confidentiality obligations.
We may disclose your information if required by law or in response to legal requests.
4. Data Security
We take steps to limit the amount of data we collect, focusing only on the essential information needed to provide our services. Specifically, we collect only your location data to help identify nearby parking spots.
We rely on Google Cloud services to host and manage our server infrastructure. Google Cloud implements a variety of security measures to protect data stored on their servers.
While we rely on Google Cloud’s security protocols, we do not implement additional specific security measures beyond ensuring that our servers are configured according to industry best practices.
Please note that no method of transmitting or storing data electronically is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Data Protection Rights
You have the right to access, correct, or delete any personal information stored by us (if applicable).
You can opt out of location tracking by adjusting your device settings.
If you are a resident of the European Economic Area (EEA), you have additional data protection rights under the General Data Protection Regulation (GDPR).
6. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at streetspotapp@gmail.com.
FAQs
What should users do first? Either tap the screen at a desired parking location, or enter an address.
How accurate is your parking spot prediction? The AI model we use can detect some spots accurately, but it also identifies false positives on occasion. One of our top priorities is improving the accuracy of our AI model.
Terms of Service
Terms of Service
Welcome to Street Spot. These Terms of Service ("Terms") govern your use of our mobile application ("App") and services. By using the App, you agree to these Terms. If you do not agree to these Terms, please do not use the App.
1. Use of the App
Eligibility: You must be at least 18 years old to use this App. By using the App, you represent and warrant that you have the legal capacity to enter into this agreement.
License: We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial use in accordance with these Terms.
Restrictions: You agree not to:
Use the App for any unlawful purpose.
Attempt to gain unauthorized access to any part of the App or related systems.
Interfere with the App’s functionality, including through the use of viruses, bots, or other malicious code.
Copy, modify, or distribute the App or any portion of it without our written consent.
2. Account Registration
Account Creation: You may be required to create an account to use certain features of the App. You agree to provide accurate and complete information when creating your account.
Account Security: You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.
3. Parking Information
No Guarantees: The App provides information about potential parking spots based on data and predictions. However, the availability of parking spots is not guaranteed. Users are responsible for checking local signs, laws, and conditions before parking.
Local Laws: You acknowledge that it is your responsibility to comply with all local traffic and parking regulations. The App does not replace or override local signage or legal requirements.
4. Privacy
Data Collection: We collect and use your data as described in our Privacy Policy. By using the App, you consent to our collection and use of your data in accordance with the Privacy Policy.
Location Data: The App may require access to your device's location to provide relevant services. By using the App, you consent to the collection and use of your location data.
5. Disclaimer of Warranties
As-Is Basis: The App is provided on an "as-is" and "as available" basis. We make no warranties, express or implied, regarding the App's functionality, accuracy, or availability.
No Liability: To the maximum extent permitted by law, we disclaim all liability for any damages arising from your use of the App, including direct, indirect, incidental, or consequential damages.
6. Termination
Termination by You: You may stop using the App at any time.
Termination by Us: We reserve the right to terminate or suspend your access to the App at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or the App.
7. Modifications to Terms
Changes: We may modify these Terms at any time. We will provide notice of changes by posting the updated Terms in the App. Your continued use of the App after changes are posted constitutes your acceptance of the updated Terms.
8. Governing Law
Jurisdiction: These Terms are governed by and construed in accordance with the laws of the State of New York, United States of America, without regard to its conflict of law principles.
9. Contact Information
Support: If you have any questions or concerns about these Terms, please contact us at streetspotapp@gmail.com.
EULA
End-User License Agreement (EULA)
This End-User License Agreement ("Agreement") is a legal agreement between you ("End User") and ParkTech Solutions LLC ("Company") for the use of the Street Spot mobile application ("App"). By using the App, you agree to these Terms.
1. Acknowledgement
This Agreement is concluded between ParkTech Solutions LLC and you, the End-User, and not with Apple. ParkTech Solutions LLC, not Apple, is solely responsible for the App and its content. The terms of this Agreement must not conflict with the Apple Media Services Terms and Conditions, which you acknowledge you have had the opportunity to review.
2. Scope of License
The Company grants you a limited, non-exclusive, non-transferable license to use the App on any Apple-branded products that you own or control, and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions. The App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
3. Maintenance and Support
ParkTech Solutions LLC is solely responsible for providing any maintenance and support services for the App. You and the End-User acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
4. Warranty
ParkTech Solutions LLC is solely responsible for any warranties, whether express or implied by law, with respect to the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the sole responsibility of ParkTech Solutions LLC.
5. Product Claims
ParkTech Solutions LLC, not Apple, is responsible for addressing any claims from you or any third party relating to the App or your possession and/or use of the App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation, including in connection with the App's use of the HealthKit or HomeKit frameworks.
6. Intellectual Property Rights
In the event of any third-party claim that the App or your possession and use of the App infringes that third party’s intellectual property rights, ParkTech Solutions LLC, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
7. Legal Compliance
You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo or has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
8. Developer Name and Address
The Company is ParkTech Solutions LLC. If you have any questions, complaints, or claims regarding the App, you can contact us at:
Developer Name: ParkTech Solutions LLC
Contact Information:
Email: streetspotapp@gmail.com
9. Third-Party Terms of Agreement
You must comply with applicable third-party terms of agreement when using the App. For example, if you use a VoIP application, you must not be in violation of your wireless data service agreement when using the App.
10. Third-Party Beneficiary
You and the End-User acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of this Agreement, and that upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof.
Data Sources
Data Sources
At Street Spot, we are committed to providing real-time information and accurate data for our users. To achieve this, we leverage publicly available datasets from various government sources and partners. Below is a list of the primary data sources that power our app:
New York State 511 Traffic Cameras
We also utilize traffic camera feeds from New York State through their 511 traffic system, helping us monitor parking availability across the state.
Source: New York State 511 Traffic Camera API
Attribution: New York State Department of Transportation, 511NY Traffic Cameras.
City of Austin Open Data
We use traffic camera data from the City of Austin, Texas, accessed through the City’s official open data portal. This data includes camera locations, statuses, and real-time images to assist in parking detection.
Source: Austin, Texas Open Data Portal
Attribution: City of Austin, Texas. (2024). Traffic Cameras [Data set]. City of Austin, Texas Open Data Portal. Retrieved from Austin Open Data Portal
Terms: This data is provided under the City of Austin Open Data Terms of Use
Seattle Traffic Camera Data
Seattle traffic camera feeds are provided by the Seattle Department of Transportation and made accessible through Esri’s ArcGIS platform.
Source: Seattle Department of Transportation (SDOT) via Esri ArcGIS
Attribution: Data provided by the City of Seattle’s Open Data Program, managed by the Seattle Department of Technology, and accessed through Esri's ArcGIS platform. For more details, visit Esri.
For more information on the data sources we use and their terms of service, please visit the respective websites or contact us directly.