Your privacy and data security are our top priorities. This Privacy Policy explains what information StreamDownloader ("we", "us", "our") collects, how we use and protect it when you use our downloader application.
1. Information We Collect
i. Device Information
To ensure smooth functionality, we gather basic device details, including:
Device model, brand, and operating system version
Unique device identifiers (e.g., Android ID, IMEI/MEID for mobile devices)
Network status (e.g., WiFi connection, carrier info, IP address)
Screen specifications (resolution, density)
Storage capacity and installed application list
MAC address and Bluetooth device information (for network diagnostics)
ii. Usage Data
We automatically collect data about how you use the app, such as:
Number of downloads, file types, and download times
Pages or features accessed, time spent on specific functions
App launch frequency, error logs, and performance metrics (e.g., download success/failure)
IP address, timestamp of first use, and system language
Search queries and URLs of downloaded files (to improve search relevance)
iii. Non-Personal Information
This includes data that cannot identify you individually, such as aggregated download trends, device type distribution, and general network usage patterns.
iv. Cookies and Similar Technologies
We use cookies and similar tracking technologies (e.g., pixel tags) to:
Remember your preferences (e.g., default download location)
Analyze app usage patterns
Improve security and detect fraud
You can manage cookie settings through your device’s browser options, though disabling them may affect app functionality .
2. How We Use Your Information
We use collected information solely to:
Improve app performance and troubleshoot issues
Personalize your experience (e.g., suggesting relevant download options based on your history)
Ensure security (e.g., scanning downloaded files for malware, detecting suspicious activity)
Analyze usage trends to enhance features
Comply with legal obligations (e.g., anti-money laundering requirements)
We do not sell your information to third parties. Data may be shared with certified third-party analytics providers (e.g., Google Analytics) or our internal systems, all bound by strict privacy obligations, to help improve the app .
3. Legal Basis for Processing
We process personal data under applicable laws (e.g., EU GDPR, California CCPA, China’s Personal Information Protection Law) based on:
Your consent (e.g., for analytics, personalized ads)
Necessity to provide our services (e.g., enabling downloads, verifying device compatibility)
Legitimate interests (e.g., enhancing security, optimizing user experience)
Legal obligations (e.g., responding to government requests)
For sensitive personal data (e.g., location data for certain features), we obtain explicit consent and use encryption to protect it .
4. Data Retention
We retain your personal data for up to 24 months, or as required by law, to maintain service quality and improve the app. After this period, data is anonymized or deleted. For example:
Logs of failed downloads are retained for 30 days to troubleshoot recurring issues.
Aggregated usage data is stored indefinitely for trend analysis.
5. Third-Party Sharing
We share data only with trusted third parties who assist in app improvement, including:
Analytics providers (e.g., Google Analytics) to analyze usage trends.
Cloud storage providers (e.g., AWS) to host app data securely.
Security vendors to detect and prevent cyber threats.
These parties are contractually required to protect your data and use it solely for authorized purposes. We do not share personal data with advertising networks unless you explicitly consent .
6. Your Rights
You have the right to:
●know what personal information is being collected about you and how it's processed;
know whether your personal information is sold, shared or disclosed and to whom;
●request that we correct the personal information we have about you that is incorrect;
●say no to the sale or sharing of your personal information (right to opt out);
limit the use and disclosure of your sensitive personal information;
●access your personal information; specific information shall be provided in a portable and, to the extent technically feasible, in a readily useable format but not more than twice in a 12-month period;
7. Children’s Privacy
We do not knowingly collect personal information from anyone under 13 years old (or the age of majority in your jurisdiction, e.g., 14 in China, 16 in the EU). If we discover such data, we will delete it immediately. Parents/guardians may contact us to request removal of their child’s information .
8. Changes to This Policy
We may update this policy periodically. Changes will be posted in the app and via email (if you’ve provided one). Your continued use after updates constitutes acceptance of the new terms. You can review historical versions of the policy in the app’s "Privacy Policy" section.
9. Contact Us
It should be noted that whether or not to send us your feedback or bug report is a completely voluntary initiative upon your own decision. If you have a concern about your personal data being misused, or if you want further information about our privacy policy and what it means, please feel free to email us at the2guys1122@gmail.com, we will endeavor to provide clear answers to your questions in a timely manner.