Thank you for using Fantasy StoryTeller! If you have any questions, suggestions, or need technical assistance, please feel free to reach out to us:
Support Email: clarksmail99@gmail.com
Response Time: We aim to respond within 24–72 hours.
Q1: What should I do if the app crashes or fails to load vocabulary data? Please try force-closing the app and restarting it. If the issue persists, contact us via email with your device model and iOS version. We recently fixed issues related to cloud-based CSV loading to ensure better stability.
Q2: How do I restore my previous purchases? In the app's settings or purchase page, tap the "Restore Purchases"button. The system will automatically retrieve your previous purchase history linked to your Apple ID.
We take your privacy seriously. Fantasy StoryTeller does not actively collect your sensitive personal data. Your learning progress and vocabulary records are stored locally on your device or in your designated cloud storage.