Privacy Policy
Last Updated: November 18, 2024
This Privacy Policy explains how PumpedUpParenting ("Company," "we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you," "your") who use the Ask Stella mobile application (the "App"). This Privacy Policy applies to the Ask Stella app available on both Android and iOS platforms.
By using the Ask Stella app, you agree to the collection and use of information in accordance with this policy.
We collect the following types of personal information from users to enhance their experience with the Ask Stella app:
When you sign up for the App, we collect personal information that you voluntarily provide, including:
Your name
Your child's name
Age
Gender
Additional information relevant to customizing the chatbot responses
We automatically collect certain information when you use the App, including:
IP address
Device information (such as device type, operating system)
Log data (such as the time and date of your use)
Usage patterns and interactions with the chatbot
This information is used for improving app performance and user experience.
We use the information we collect from you for the following purposes:
To provide and improve the services offered by the Ask Stella app
To personalize and tailor chatbot responses based on the data you provide
To communicate with you about updates, promotions, or support
To analyze and understand how users interact with the App
To develop new features and services based on user feedback
The Ask Stella app requests access to your device's microphone (android.permission.RECORD_AUDIO) for the following purpose:
To enable the voice-input feature, allowing users to interact with the chatbot via spoken commands or queries.
We do not collect, store, or share any audio recordings without your explicit consent. Audio input is processed in real-time and is not stored on our servers. If you choose not to use the voice-input feature, you can disable microphone permissions in your device settings.
While the Ask Stella app is free to download, we may offer future subscription-based upgrades to access premium features. Any payments will be processed through PayPal, and all transactions are subject to PayPal's terms and conditions, which can be reviewed at PayPal Privacy Policy.
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
We may share your data with third-party service providers who assist us in operating the App (such as analytics services, payment processing), provided they adhere to confidentiality agreements.
We may disclose your information if required by law or if we believe such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of PumpedUpParenting
Prevent or investigate possible wrongdoing
Protect the safety of users or the public
We take the security of your data seriously. We employ industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
Encryption protocols
Secure storage of sensitive data
Regular monitoring for potential vulnerabilities
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have certain rights under applicable data protection laws, including:
Right to Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request that we correct any inaccuracies in your personal data.
Right to Erasure: You may request that we delete your personal data, subject to certain exceptions.
Right to Object or Restrict Processing: You may object to or request we restrict processing your personal data under certain conditions.
To exercise these rights, please contact us at info@pumpedupparenting.com.
The Ask Stella app is designed for parents and guardians, and we do not knowingly collect personal information from children under the age of 18 without parental consent. If we become aware that a child under 18 has provided us with personal information without consent, we will take steps to delete such information. If you believe we have collected such information, please contact us immediately at info@pumpedupparenting.com.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will notify you through the App or other appropriate means. The updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your data.
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:
PumpedUpParenting
http://pumpedupparenting.com/
Email: info@pumpedupparenting.com
Phone: +1-862-IM CALM 2 (+1-862-462-2562)
By using the Ask Stella app, you acknowledge that you have read and understand this Privacy Policy and agree to the collection and use of your personal data in accordance with the terms outlined herein.