Privacy

Privacy Policy for Stachel Security Services LLC

Effective Date:  Feb. 02, 2025
Last Updated: April 7, 2025

Stachel Security Services LLC ("Company," "we," "us," or "our") respects and prioritizes the privacy of our customers, website visitors, and any individuals who interact with our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information. By using our website or services, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We collect only the minimum information necessary to provide our services effectively. This may include:

• Contact Information: Name, phone number, email address, mailing address.

• Service-Related Data: Alarm system details, Location Information, Photographs, reports, security preferences, and monitoring requests.

• Communication Data: Any interactions with us, including customer service inquiries and support requests.

• Technical Data: IP addresses, browser type, and device information for website optimization and security purposes.

We do NOT collect or store payment information, social security numbers, or other sensitive financial data. Any payments are handled by third-party payment processors that comply with relevant security standards.

2. HOW WE USE YOUR INFORMATION

We use collected information strictly for operational and security purposes, including but not limited to:

• Providing, managing, and improving our alarm and security services.

• Responding to customer inquiries and providing technical support.

• Notifying customers of service updates, maintenance, or emergency alerts.

• Enhancing website functionality and user experience.

• Complying with legal obligations or responding to lawful requests from authorities.

We do NOT sell, rent, lease, or otherwise share any customer information with third parties for marketing or any other purposes.

3. INFORMATION SECURITY MEASURES

We implement rigorous safeguards to protect personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• Secure data encryption for stored and transmitted information.

• Restricted access to sensitive data, ensuring only authorized personnel can access it.

• Regular security audits and assessments to detect and mitigate potential threats.

• Monitoring and Recording of all company owned phone lines.

• Staff have no access to any VoIP Conversations, virtually impenetrable. Encrypted lines available.

• Continuous monitoring of network activity to prevent breaches.

• rigorous staff security requirements, trainings, and audits.

Even in the unlikely event of a security breach, we are committed to promptly notifying affected individuals in accordance with applicable laws and regulations.

4. NON-DISCLOSURE POLICY

We do not share, sell, or disclose any customer information under any circumstances, including but not limited to:

• Requests from third-party businesses, marketers, or advertisers.

• Inquiries from individuals asking about customers or their properties.

• Law enforcement agencies without a valid legal warrant or court order.

If someone contacts us requesting information about you or your property, they will receive no acknowledgment, confirmation, or details regarding our relationship with you unless a proper and legal court order or warrant for information is provided.

5. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, analytics and similar tracking technologies to improve user experience, analyze website performance, and detect potential security risks. You can manage or disable cookies through your browser settings.

We do NOT use tracking technologies to collect personally identifiable information or to share data with third parties.

6. THIRD-PARTY SERVICES

We may use third-party vendors for essential services such as payment processing, website hosting, monitoring, security, data storage, and cybersecurity. These vendors are contractually obligated to protect customer information and comply with strict privacy regulations.

We do NOT authorize third parties to use customer data for any purpose beyond what is necessary to provide their respective services. All data shared with Third Parties is audited and recorded. 

Any Third-Party vendors are screened, audited, and tested prior to use and disclosure of consumer information.

7. DATA RETENTION POLICY

We retain customer information only as long as necessary for legitimate business or legal purposes, including:

• Maintaining accurate service records.

• Resolving disputes and enforcing our agreements.

• Complying with regulatory requirements.

Upon termination of services, customer data is securely deleted, redacted or anonymized unless required for legal compliance.

8. CUSTOMER RIGHTS AND CHOICES

You have the right to:

• Access, update, or correct your personal information.

• Request the deletion of your personal data (subject to legal retention requirements).

• Opt out of receiving non-essential communications.

• Inquire about our data handling practices.

Requests can be submitted by contacting us directly via the details provided below.

9. CHILDREN'S PRIVACY

Our services are not directed at or intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that information from a minor has been inadvertently collected, we will take immediate steps to delete it.

10. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on our website with a revised "Last Updated" date. Continued use of our services constitutes acceptance of any modifications.

11. CONTACT INFORMATION

For any questions or concerns regarding this Privacy Policy, please contact us:

Stachel Security Services LLC
608 721 6001
admin@stachelsecurityservices.com
https://StachelSecurityServices.com

Thank you for trusting Stachel Security Services LLC to protect your privacy and security.