Effective Date: August 12, 2026
Application Name: SS- Infrastructure
Developer / Organization: Inficom
Contact Email:
support@ssinfrastructure.com
Welcome to SS- Infrastructure ("we", "our", or "us"). We are committed to protecting your privacy and ensuring full transparency regarding how your information is collected, used, and safeguarded when using our mobile application.
SS- Infrastructure is a smart fleet management, heavy machinery tracking, operator duty logging, and site management solution designed for Equipment Owners, Machinery Operators, and Drivers.
To provide our core application services, we collect the following categories of information:
Personal Identification Information: Name, phone number, email address, profile photo, and registered account role (Owner, Operator, Driver).
Location Data: Precise and approximate location data collected in real-time or while the app is running in the foreground to verify work site locations, track machine operations, and validate duty shifts.
Camera & Photo Library Access: Photos captured or uploaded by users for hour-meter readings, work site proof, machinery maintenance records, and user profile pictures.
Financial & Transaction Data: In-app wallet transactions, booking payments, operator salary records, and fuel expense logs processed securely via integrated third-party payment gateways (Razorpay).
Device & Technical Data: Device model, operating system version, unique device identifiers, IP address, network state, app telemetry, and crash diagnostics (via Firebase Crashlytics).
We use the collected information strictly for business and operational purposes:
Fleet & Duty Management: To track heavy equipment, record hour-meter logs, manage work sessions, and verify operator duty shifts.
Automated Reporting: To calculate operator salaries, track fuel consumption, generate maintenance alerts, and create work site summary reports.
Payments & Wallet Services: To process subscription fees, manage driver/operator advances, and facilitate secure in-app payments.
Push Notifications: To notify users about duty assignments, work session updates, maintenance alerts, and booking requests.
App Security & Optimization: To detect and fix bugs, monitor app stability, and prevent unauthorized account access.
We do not sell, rent, or trade your personal information. We share necessary data only with trusted third-party service providers that power essential app capabilities:
Google Play Services & Maps API: Location verification, geocoding, and site mapping services.
Firebase (Analytics, Crashlytics, Performance Monitoring): Anonymized performance telemetry and crash diagnostics to ensure app stability.
Razorpay Payment Gateway: Secure processing of digital wallet top-ups, subscriptions, and financial transactions.
Security: We employ industry-standard encryption protocols (TLS / HTTPS) to safeguard all data in transit between your mobile app and our backend servers. Financial transactions are processed via PCI-DSS compliant payment infrastructure.
Data Retention: We retain your account data and operational logs only as long as your account remains active or as required by law.
You have full control over your personal data:
Access & Edit: You can view and edit your profile details, machine configurations, and duty logs directly within the app settings.
Account & Data Deletion: You have the right to request the permanent deletion of your account and all associated personal data at any time.
How to Request Account Deletion:
Send an email to
support@ssinfrastructure.com with:
Subject line: Account Deletion Request - SS- Infrastructure
Your registered phone number and name.
Requests are processed within 7 business days, after which your account data will be permanently removed from our active databases.
If you have any questions or privacy inquiries, please reach out to us:
Email:
support@ssinfrastructure.com
Company: SS- Infrastructure Support Team