Last Updated: 15 November 2025

Srevas (“we”, “our”, or “us”) operates the Srevas Delivery Partner mobile application (“App”).
This Privacy Policy explains how we collect, use, store, and protect the personal information of delivery partners using our App.

By using the App, you agree to the terms described in this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect the following information when you register or use the App:

• Name
  
  

• Phone number
  
  

• Email address
  
  

• Profile photo (optional)
  
  

• Identity verification documents (if required)
  
  

b. Location Information

• We collect your location to assign delivery tasks, show order pickup/delivery routes, and improve app accuracy.
  
  

• Location may be collected in the foreground and background (only when required for order tracking).
  
  

c. Device Information

We may collect:

• Device ID
  
  

• Device model
  
  

• Operating system
  
  

• IP address
  
  

• App usage logs and crash data
  
  

d. Order Information

We collect data related to:

• Orders you accept or complete
  
  

• Earnings and payment details
  
  

• Delivery timings
  
  

• Store and customer location details (for delivery purposes only)
  
  

2. How We Use Your Information

We use your data to:

• Create and manage your delivery partner account
  
  

• Assign delivery orders
  
  

• Provide navigation and route guidance
  
  

• Track order progress
  
  

• Calculate earnings and payouts
  
  

• Improve app performance and fix issues
  
  

• Send important alerts and notifications
  
  

We do not sell or share your personal information with unauthorized third parties.

3. Sharing of Information

Your information may be shared only with:

• Restaurants/Stores (for order coordination)
  
  

• Customers (delivery status and limited information for communication)
  
  

• Service providers (payment processing, analytics, technical support)
  
  

• Government authorities (only when required by law)
  
  

All data shared is strictly for operational use.

4. Location Permissions

The App requires location access for:

• Assigning nearby orders
  
  

• Accurate navigation
  
  

• Real-time tracking
  
  

Disabling location access may affect App functionality.

5. Data Protection & Security

We take reasonable technical and organizational measures to safeguard your information from:

• Unauthorized access
  
  

• Loss or misuse
  
  

• Alteration or destruction
  
  

However, no method of transmission or storage is fully secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

• View the data we hold
  
  

• Request updates or corrections
  
  

• Request deletion of your account
  
  

• Withdraw permissions at any time
  
  

You can contact us for any such requests.

7. Children’s Privacy

This App is intended only for adults (18+ years).
We do not knowingly collect information from children.

8. Third-Party Services

The App may use third-party services such as:

• Google Maps
  
  

• Payment gateways
  
  

• Analytics tools
  
  

These services follow their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy occasionally.
The updated version will be displayed within the App.

10. Contact Us

If you have questions regarding this Privacy Policy, you may contact us at:

📧 srinivasasrevas@gmail.com
📍 Bangarpet, India
🏢 Srevas