SRAM (Shramik Rights and Accounts Management)

Effective Date: 24-04-2026

SRAM (Shramik Rights and Accounts Management) ("we", "our", or "us") is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Mobile Number (for OTP-based authentication)

• User role (Employer, Worker, Contractor, etc.)

b. Usage and Work-related Data

• Worker attendance records

• Wage and benefit details

• Employer-worker assignment data

• Feedback, complaints, and remarks

c. Device Information

• Device type and OS version

• App usage data for improving performance

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the application

• Enable secure login using OTP

• Manage attendance, wages, and worker records

• Facilitate communication between employers and workers

• Improve app functionality and user experience

• Ensure transparency and accountability in workplace management

3. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share data:

• With authorized organizations or employers for operational purposes

• When required by law or government authorities

• To protect legal rights and prevent misuse

4. Data Security

We implement appropriate security measures to protect your data, including:

• Secure authentication (OTP-based login)

• Restricted access to sensitive data

• Regular monitoring and updates

However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your data only as long as necessary for:

• Providing services

• Legal and regulatory compliance

Users may request data deletion where applicable.

6. User Rights

You have the right to:

• Access your data

• Request correction of incorrect data

• Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us at the email below.

7. Permissions Used

The app may request permissions such as:

• Storage access (for document or media handling, if applicable)

We only use permissions necessary for app functionality.

8. Children's Privacy

Our application is not intended for children under the age of 13. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app or on our official platform.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: addsec-labour@mp.gov.in
🏢 Department: Labour Department

Address: 52-C, Ground Floor, Vallabh Bhavan 1, Mantralaya, Bhopal, Madhya Pradesh

By using SRAM, you agree to this Privacy Policy.