Spyeye Insta Help ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our mobile application and related services.
By using Spyeye Insta Help, you agree to the practices described in this Privacy Policy.
When you create an account or use our services, we may collect:
Full Name
Email Address
Phone Number
Service Address and Location Information
Profile Information provided by you
We collect information related to:
Service requests and bookings
Service schedules
Vendor assignments
Service completion records
Payment-related transaction information
We may automatically collect:
Device type and model
Operating system version
App version
IP address
Crash reports and diagnostics
Usage and analytics information
We use your information to:
Create and manage your account
Authenticate and verify users
Process service bookings and requests
Assign service providers/vendors to customer requests
Enable communication between customers and vendors
Provide customer support
Process and manage payments
Improve application performance and user experience
Detect fraud, abuse, and security incidents
Comply with legal obligations
Spyeye Insta Help uses address and location information solely to:
Identify the service location
Match customers with nearby service providers
Facilitate service delivery
Improve operational efficiency
Location information is used only for legitimate business purposes related to service fulfillment.
We may share information with:
When a booking is created, relevant information such as:
Customer name
Phone number
Service address
Booking details
may be shared with the assigned vendor or service provider to complete the requested service.
We may share information with trusted third-party providers who assist with:
Authentication
Payment processing
Cloud hosting
Analytics
Customer support
Communication services
These providers are required to protect your information and use it only for authorized purposes.
We may disclose information if required by law, legal process, government request, or to protect our legal rights, users, or public safety.
We retain personal information only as long as necessary to:
Provide services
Maintain business records
Resolve disputes
Enforce agreements
Comply with legal obligations
When information is no longer required, it is securely deleted or anonymized.
We implement reasonable administrative, technical, and organizational safeguards to protect your information from:
Unauthorized access
Disclosure
Alteration
Misuse
Loss
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Depending on your location and applicable laws, you may have rights to:
Access your personal information
Update or correct inaccurate information
Request deletion of your information
Withdraw consent where applicable
Request information about how your data is processed
Requests may be submitted using the contact details provided below.
Spyeye Insta Help is not intended for children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we will take appropriate steps to remove such information.
The application may integrate with third-party services such as payment gateways, analytics providers, cloud hosting providers, or communication services.
These third parties operate under their own privacy policies, and we encourage users to review those policies.
Your information may be processed and stored on servers located in different regions where our service providers operate. We take reasonable measures to ensure adequate protection of personal information.
We may update this Privacy Policy from time to time. Updated versions will be posted within the application and/or on our website. Continued use of the services after updates constitutes acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Spyeye Insta Help
Email: info@vibhumsoftware.com
By using Spyeye Insta Help, you acknowledge that you have read and understood this Privacy Policy.