1.Users may need to fill in or submit some necessary information when registering an account or using our products and services. Changsha Sinocare Inc. will use such personal information according to the Privacy Policy and laws & regulations. Users are not obliged to provide the personal information we require but may not be able to use our products and services when the information the users submit is incomplete or non-compliant with the laws.
2.Personal information refers to the personally identifiable information or private information of the users such as real names of the users, mobile phone numbers, email addresses, mailing addresses, mobile identification numbers, IP addresses, physical features of the users, the data recorded and uploaded by the users and chat transcript of the users.
3.Non-personal information refers to the information about users’ operation that has no direct relation with any specific individual, general information other than personal information and any of above private information that users agree to make public, when the users use our products and services.
4.Changsha Sinocare Inc. will not make public or disclose to any third party the personal information of the users without the consent of such users except where any of the followings occurs:
-Changsha Sinocare Inc. is required by the laws and regulations or any competent authority to provide any of the private information of any user.
-Personal information is leaked due to any user who causes his or her own password to be known to other(s) or shares his or her account and password with other(s) or any other reason that is not caused by Changsha Sinocare Inc.
-Any user makes public his or her private information to a third party at his or her own discretion.
-Personal information is leaked as a result of any hacker attack, computer virus and other force majeure events.
5.We will use the personal information for the following purposes:
-Based on the collected personal information, we will send you in a timely manner the up-to-date product release and software update of Changsha Sinocare Inc.
-We use the personal information to create, develop and improve our products and services.
-We use the personal information for internal purposes including audit, data analysis and research.
-Other situations where the laws and regulations are applicable.
Without the prior consent of the users, Changsha Sinocare Inc. will not use the personal information for any other purpose other than the above mentioned.
6.Changsha Sinocare Inc. attaches great importance to personal information protection of minors. Any minor under 18 shall obtain a written consent from his or her parent or legal guardian before using our products and services. The Privacy Policy of Changsha Sinocare Inc. is also applicable to personal privacy protection of the users who are minors.
7.With the consent of the users, we may collect, use and share the accurate locations during the process of using our products and services, so that Changsha Sinocare Inc. can supply and improve location-based products and services for the users.
Changsha Sinocare Inc. attaches great importance to the security of the users’ personal information. We will take the security measures based on the existing technologies to protect the users’ personal information from any loss or misuse. We will encrypt the transmission and storage of information.