Effective Date: 27-02-2026
Welcome to Sports Studio (the "App" and "Website"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or engage with our services, including booking sports grounds, organizing matches, and participating in the community.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the application or website.
We may collect information about you in a variety of ways. The information we may collect includes:
Personally identifiable information, such as your:
Full Name
Email Address
Phone Number
Profile Picture
User Role (Player, Ground Owner, or Admin)
This information is collected when you register for an account, make a booking, or interact with our support team.
If you choose to make a booking, we and our authorized third-party payment processors (such as Safepay) collect necessary payment data. We do not store your full credit card numbers or banking credentials on our servers.
Information automatically collected when you access the App or Website, such as:
IP address
Browser type and device characteristics
Operating system
App usage metrics, access times, and pages viewed
We may request access to track location-based information from your mobile device to show you nearby sports grounds and matches. You can enable or disable this access in your device settings.
Any images, event descriptions, rules, match details, or reviews you upload to the platform.
We use the information we collect to provide, maintain, and improve our services. Specifically, we use it to:
Create and manage your account.
Process your ground bookings, match organizations, and payments.
Facilitate communication between players and ground owners.
Send administrative information, such as booking confirmations, match invites, and policy updates.
Resolve disputes, troubleshoot problems, and respond to customer service requests.
Monitor and analyze usage and trends to improve user experience.
Ensure the security and integrity of our platform.
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
Between Users: When you book a ground or organize a match, relevant details (such as your name or match rules) are shared with the ground owner or participating players.
Service Providers: We may share data with third-party vendors, service providers, or contractors who perform services for us (e.g., payment processing via Safepay, email delivery, and hosting services).
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission over the internet can be guaranteed against any interception or other type of misuse.
We keep your information for as long as your account is active or as needed to provide you services.
Account Deletion: You have the right to request the deletion of your account and associated personal data at any time. You can delete your account directly inside the App settings or by contacting our support team. Once requested, we will securely delete your personal data, except where retention is required by law or for legitimate business purposes (e.g., transaction records).
Our platform is not deliberately targeted at children under the age of 13. We do not knowingly collect personal identifiable information from children under 13 without verifiable parental consent.
We may update this Privacy Policy from time to time. We will alert you about any changes by updating the "Effective Date" at the top of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.