Frequently Asked Questions (FAQ)
1. Is the app's data 100% accurate?
The App uses your device's GPS and accelerometer sensors to provide performance estimates. While it is designed to be as accurate as possible, results can be affected by factors like GPS signal strength, device placement, and environmental conditions. The data should be used for entertainment and informational purposes only.
2. How do I ensure the best results?
For the most accurate readings, ensure your device is securely mounted in a stable position within your vehicle and has a clear view of the sky for a strong GPS signal.
3. Is it safe to use this app on public roads?
No. For your safety and the safety of others, the App should only be used in a safe, controlled environment such as a closed-course racetrack or a private road. Always obey all local traffic laws. Do not interact with the application while your vehicle is in motion.
4. How do I manage my subscription?
All subscriptions are managed through your Apple App Store account. You can view your subscription status, change your plan, or cancel your subscription at any time by going to your device's Settings > [Your Name] > Subscriptions.
5. I have a subscription, but premium features are still locked.
If you have an active subscription but premium features are not unlocked, please use the "Restore Purchase" button on the subscription screen. This will sync your device with the App Store and re-validate your purchase.
6. How do I redeem a promo code?
You can redeem a promo code from the Settings screen within the app. Tap on "Redeem Code" and enter your code to activate your offer.
Contact Us
If your question wasn't answered above, or if you'd like to provide feedback, please don't hesitate to get in touch.
Email: novainproduction@gmail.com
When contacting us, please include your device model and the app version (found in the Settings screen) to help us resolve your issue more quickly. We appreciate your support!