Effective Date: November 24, 2025
1. Introduction
Welcome to SparkFlow (“we,” “our,” or “Platform”). We are committed to protecting your privacy and ensuring transparency about how we handle your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application and related services (collectively, the “Services”). By using our Services, you agree to the terms of this Policy.
2. Information We Collect
We collect the following types of information:
A. Information You Provide Directly:
- Account details (e.g., username, profile picture).
- User-generated content (e.g., videos, audio recordings).
- Communications with us (e.g., support requests, feedback).
B. Automatically Collected Information:
- Device data (e.g., IP address, device ID, operating system, mobile network).
- Usage data (e.g., viewing history, collection list，time spent on the Platform).
C. Information from Third Parties:
- Advertising and analytics providers.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Services.
- Personalize content, recommendations, and ads.
- Prevent fraud.
- Communicate with you about security alerts.
- Comply with legal obligations and enforce our Terms of Service.
4. Legal Basis for Processing (GDPR Compliance)
If you are in the European Economic Area (EEA) or the UK, we process your data based on:
- Your consent (e.g., for marketing communications).
- Contractual necessity (e.g., to provide the Services).
- Legitimate interests (e.g., improving user experience).
- Legal compliance.
5. Sharing of Information
We may share your information with:
- Service Providers: Partners who assist in hosting, analytics, advertising, and customer support.
- Business Transfers: Successors in the event of a merger, acquisition, or sale.
- Legal Requirements: Authorities to comply with laws, regulations, or legal processes.
- Advertisers: Aggregated or anonymized data for ad targeting (no personally identifiable information unless consented).
6. International Data Transfers
Your data may be processed in countries outside your residence (e.g., the United States). We ensure adequate safeguards, such as Standard Contractual Clauses (SCCs) or GDPR-approved mechanisms, for international transfers.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to processing.
- Data portability.
- Opt out of targeted advertising (via device settings or AdChoices).
To exercise your rights, contact us at a3lan.ad@gmail.com.
8. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. Account deletion requests result in permanent erasure of your data, except where retention is legally mandated.
9. Children’s Privacy
Our Services are not intended for users under the age of 13 (or 16 in the EEA/UK). We do not knowingly collect data from children. If we become aware of such collection, we will take steps to delete the information promptly. Parents or guardians may contact us to request removal.
10. Security
We implement technical and organizational measures (e.g., encryption, access controls) to protect your data. However, no method of transmission over the internet is 100% secure.
11. Third-Party Links
Our Services may contain links to third-party websites or apps. This Policy does not apply to them—review their privacy policies separately.
12. Updates to This Policy
We may update this Policy periodically. The revised version will be posted on this page with an updated “Last Revised” date. Continued use of the Services constitutes acceptance of the changes.
13. Contact Us
For questions, requests, or complaints about this Policy, contact our Data Protection Officer at:
Email: a3lan.ad@gmail.com