This Privacy Policy describes the data practices of Gem Tap: Match & Pop (package identifier: com.gem.tap.gp), a mobile game developed and published by SparkBlue Creations LLC ("Developer," "we," "our," or "us"). We are committed to being transparent about how we handle your information and to giving you meaningful control over your data. Please read this document carefully to understand our approach to privacy.
If you have any questions or wish to exercise your rights, you can reach us at: nguyenthiman.1996tb@gmail.com
I. What Information We Collect
A. Gameplay Activity Data
When you play our game, we automatically record certain details about how you interact with it. This includes which levels you play, how long you play, which features you use, which buttons you tap, and your general navigation patterns. We also collect technical identifiers generated by our analytics tools, your device type, network connection status, country or region settings, language preferences, and advertising-related cookies. We use this information to understand how players engage with the game, to fix bugs, and to make the advertising you see more relevant.
B. Device Technical Information
To make sure the game works properly on your device, we collect certain technical details about the hardware and software you are using. This includes your operating system version, device manufacturer and model, time zone settings, system language, and network connection type. In some jurisdictions, this type of technical information may be considered personal data.
C. Advertising and Analytics Partner Data
Our game includes code from third-party companies that help us show ads, measure ad performance, and prevent fraud. These partners may collect information such as your device advertising ID, approximate location based on your IP address, device specifications, ad interaction data, and diagnostic reports. These third parties may use cookies or similar technologies on your device. The way they handle your data is governed by their own privacy policies, not ours.
D. Advertising ID
We use your device's advertising identifier to show you personalized ads within the game and to measure how effective our advertising campaigns are. This identifier is designed specifically for advertising and does not include permanent hardware identifiers like your device serial number. You can reset this identifier or opt out of personalized advertising through your device settings at any time.
E. Information You Choose to Provide
Sometimes you may choose to give us information directly, for example when you contact our support team, fill out an optional survey, or send us feedback about the game. We keep a record of whatever you choose to share with us in these situations.
II. How We Use Your Information
We use the information we collect for the following purposes:
Keeping the game running smoothly and fixing technical problems
Understanding how players use the game so we can make improvements
Showing advertisements and measuring how well they perform
Answering your questions and responding to support requests
Detecting and preventing fraud, cheating, and abuse
Planning and developing new features and content for the game
III. How We Share Information
We may share your information with these types of third parties:
Analytics and Advertising Partners: To help us understand game usage and to serve ads.
Cloud Service Providers: To store data and power our backend systems.
Legal and Government Authorities: When we are required to do so by law or to protect our rights.
All third parties that receive data from us are contractually required to use it only for the purposes we specify and to comply with applicable data protection laws.
IV. Legal Basis for Processing
For users in regions that require a legal basis for data processing (such as the European Union and the United Kingdom), we process your data based on:
Contractual Necessity: We need to process certain data to provide you with the game and its features.
Legitimate Interests: We have a legitimate interest in analyzing game usage, improving our services, and preventing fraud, as long as these interests do not override your privacy rights.
Legal Obligations: We may need to process data to comply with applicable laws.
Your Consent: For certain activities like showing personalized ads, we rely on your consent. You can withdraw this consent at any time.
V. Your Rights and Choices
Depending on where you live, you may have the following rights regarding your personal data. To exercise any of these rights, please contact us at nguyenthiman.1996tb@gmail.com.
Withdraw Consent: If you have given us consent to process your data, you can take it back at any time.
Access Your Data: You can ask us for a copy of the personal data we hold about you.
Correct Your Data: If the information we have about you is wrong or incomplete, you can ask us to fix it.
Delete Your Data: You can ask us to erase your personal data in certain situations.
Restrict Processing: You can ask us to limit how we use your data in certain circumstances.
Object to Processing: You can object to how we process your data, including for direct marketing.
Data Portability: You can ask us to give you your data in a format that makes it easy to transfer to another service.
Human Review: You have the right not to be subject to decisions made solely by automated processing.
File a Complaint: If you are unhappy with how we handle your data, you can file a complaint with your local data protection authority.
We will respond to all verified requests within the timeframes required by applicable law.
VI. Third-Party Services
Our game relies on third-party services for analytics, advertising, and performance monitoring. These companies process data independently according to their own privacy policies. We encourage you to review their policies to understand how they handle your information.
VII. Regional Privacy Notices
European Economic Area and United Kingdom
Residents of the EEA and UK have additional rights regarding access, correction, deletion, restriction, and portability of their personal data. To exercise these rights, please contact us at nguyenthiman.1996tb@gmail.com. We will respond within one month, subject to any legally permitted extensions.
California Residents
Under the California Consumer Privacy Act (CCPA), California residents have the right to request information about the categories and specific pieces of personal data we have collected, the sources of that data, the purpose for collecting it, and the third parties with whom we share it, covering the past 12 months. You also have the right to request that we delete your personal data, with certain legal exceptions. To make a request, please email us at nguyenthiman.1996tb@gmail.com. We will respond within the timeframe required by law and will not discriminate against you for exercising your privacy rights.
VIII. Children's Privacy
Gem Tap: Match & Pop is designed for a general audience and is not intended for children under the applicable age of digital consent. We do not knowingly collect personal data from children. If we discover that we have accidentally collected data from a child, we will delete it promptly. Parents or guardians who believe their child has provided us with personal information may contact us at nguyenthiman.1996tb@gmail.com.
IX. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy within the game or on our designated policy page. Your continued use of the game after any changes means you accept the updated terms.
X. Contact Us
If you have any questions about this Privacy Policy or our data practices, please get in touch with us:
SparkBlue Creations LLC
Email: nguyenthiman.1996tb@gmail.com