Tech Support

Ventura College Student Help Desk:

Hours:

Mondays - Fridays 8:30 a.m. - 1:00pm

• (805)289-6452

• VCDEStudentHelp@vcccd.edu

Canvas Hotline (available Mon-Sun ALL DAY)

• (844)303-4505

If you are having trouble with any Connect assignments, try the following solutions:

1. Switch to a different browser (Firefox or Chrome)

2. Check and update your computer's software by going to this link:
   
   http://connect.mheducation.com/troubleshootWeb/troubleshoot.html
   

If none of these troubleshooting suggestions work, contact the Connect technical support at:

By phone: (800)331-5094 (toll-free)

Sun: 12pm - 12am

Mon-Thurs: 24 hrs

Fri: 12am - 9pm

Sat: 10am - 8pm

(Times in US Eastern Time)

Or visit the support website at:

https://mhedu.force.com/CXG/s/ContactUs