Tech Support
Ventura College Student Help Desk:
Ventura College Student Help Desk:
Hours:
Hours:
Mondays - Fridays 8:30 a.m. - 1:00pm
(805)289-6452
Canvas Hotline (available Mon-Sun ALL DAY)
Canvas Hotline (available Mon-Sun ALL DAY)
(844)303-4505
If you are having trouble with any Connect assignments, try the following solutions:
If you are having trouble with any Connect assignments, try the following solutions:
Switch to a different browser (Firefox or Chrome)
Check and update your computer's software by going to this link:
http://connect.mheducation.com/troubleshootWeb/troubleshoot.html
If none of these troubleshooting suggestions work, contact the Connect technical support at:
If none of these troubleshooting suggestions work, contact the Connect technical support at:
By phone: (800)331-5094 (toll-free)
Sun: 12pm - 12am
Mon-Thurs: 24 hrs
Fri: 12am - 9pm
Sat: 10am - 8pm
(Times in US Eastern Time)
Or visit the support website at:
https://mhedu.force.com/CXG/s/ContactUs