Privacy Policy
Effective Date: 12/29/2025
SOUTHALL SPICE LTD (“we,” “our,” or “us”) develops and operates the Southall Spice Advisor mobile application (“the App”). This Privacy Policy explains how we collect, use, retain, and protect information related to users of the App. By accessing or using the App, you agree to the practices described in this Policy. If you do not agree, please stop using the App.
We may collect information to provide and improve the App, including the following categories:
You may choose to share personal information with us, such as:
Your name
Your email address
Any information included in communications with us, including support requests or feedback
When you use the App, certain non-personal data may be collected automatically, including:
Device type, operating system, and technical configuration
Language preferences and regional settings
App usage data, interaction history, and diagnostic reports
Approximate location information limited to city or country level
The App does not request, collect, or process sensitive personal information.
We use collected information for the following purposes:
To operate, maintain, and support the App
To improve performance, functionality, and overall user experience
To respond to inquiries, support requests, or technical issues
To analyze usage patterns and enhance App features
To comply with applicable laws, regulations, or legal obligations
We do not sell or monetize user information. Information may be disclosed only under limited circumstances, including:
To authorized service providers who assist in App operation or analytics, subject to confidentiality obligations
When required by law, regulation, or valid legal process
To protect our legal rights, enforce policies, or ensure the safety of users
We retain information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
If you wish to request deletion of your personal information, you may contact us at khanhtrangkt1414@gmail.com. Requests will be reviewed and handled within a reasonable timeframe.
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, or alteration. However, no system can guarantee absolute security.
The App is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If such data is discovered, it will be deleted promptly.
If you access the App from outside the United States, your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction. By using the App, you consent to such processing.
We may update this Privacy Policy at any time. Any changes will be reflected by an updated Effective Date. Continued use of the App after updates constitutes acceptance of the revised Policy.
If you have questions, concerns, or data-related requests regarding this Privacy Policy, please contact us:
SOUTHALL SPICE LTD
Email: khanhtrangkt1414@gmail.com
Phone: +442081531222
Address: 92 The Broadway, Southall UB1 1QF, United Kingdom