# Privacy Policy — Soul Tales
**Effective date:** September 11, 2026
**App:** Soul Tales
**Developer:** Stellar Hearth
**Package name:** com.stellarhearth.soultales
**Contact:** stellarhearth.studio@gmail.com
# 1. Introduction
This Privacy Policy explains how Stellar Hearth ("we", "us", or "our")
collects, uses, stores, and shares information when you use the mobile
game Soul Tales ("the App").
This Privacy Policy also explains the choices available to you regarding
advertising and certain data processing activities.
# 2. Summary
Soul Tales is a match-3 puzzle game that can be played:
• as a Guest, where gameplay progress is stored primarily on your device; or
• with Google Sign-In through Google Play Games and Firebase Authentication,
which enables features such as cloud save, synchronized progress, and
online leaderboards.
The App contains advertising and optional in-app purchases.
The App uses third-party services provided by Unity and Google/Firebase
for advertising, authentication, cloud functionality, purchases,
analytics, diagnostics, and related technical services.
We do not sell your personal information.
# 3. Information We Collect and Process
## 3.1 Account and Sign-In Information
If you choose to sign in with Google, the App uses Google Play Games
together with Firebase Authentication.
Depending on the information made available by these services, the App
may process:
• your Google Play Games display name;
• your Google Play Games player identifier;
• authentication credentials or tokens required to authenticate your
account with Firebase;
• your Firebase Authentication user identifier (UID).
The App does not require you to create a separate Soul Tales account
using an email address or password.
You may also choose or edit an in-game nickname.
## 3.2 Gameplay and Cloud Save Data
The App may store information necessary to provide gameplay features,
including:
• game progress and completed levels;
• scores;
• coins and diamonds;
• bonuses and inventory;
• campaign and story progress;
• endless and journey progress;
• unlocked content and customization;
• daily reward information;
• rewarded-ad gameplay cooldowns;
• language and game settings;
• Remove Ads purchase status;
• purchase entitlement and verification information;
• timestamps required for gameplay and synchronization features.
### Guest Mode
When playing as a Guest, gameplay progress is stored primarily on your
device.
Guest players do not use Firebase cloud save or the online cloud
leaderboard.
### Google Sign-In Mode
When signed in, gameplay information may also be stored in Cloud
Firestore and associated with your Firebase Authentication UID.
This allows features such as cloud save, restoration of progress, and
synchronization between supported devices.
## 3.3 Device Identifier for Cloud Save
For signed-in users, the App may create and store an internal device
identifier used for cloud-save synchronization, device binding, recovery,
and protection against conflicting cloud-save operations.
This identifier may be based partly on information provided by the
device together with an application-generated identifier.
It is used for game and cloud-save functionality and is separate from
the advertising identifier used by advertising services.
## 3.4 Leaderboards
Signed-in players may participate in the Soul Tales online leaderboard.
Leaderboard information may include:
• your in-game nickname;
• your score;
• a timestamp;
• an internal account identifier associated with the leaderboard entry.
Your nickname and score may be visible to other players.
Private cloud-save information is stored separately from public
leaderboard information.
## 3.5 Purchases
Soul Tales offers optional in-app purchases, including:
• Diamond packages;
• Remove Ads.
Purchases on Android are processed through Google Play Billing using
Unity In-App Purchasing.
We do not receive or store your payment card information.
The App may process purchase-related information such as:
• product identifier;
• transaction identifier;
• purchase status;
• Google Play purchase receipt or verification information;
• entitlement status.
This information is used to verify purchases, deliver purchased content,
prevent duplicate processing, and restore applicable entitlements.
## 3.6 Device and Technical Information
The App and its third-party service providers may process technical
information necessary to provide, secure, analyze, diagnose, or support
the App.
Depending on the service and your device settings, this may include:
• device model and device characteristics;
• operating system and version;
• application version;
• IP address;
• language or regional information;
• advertising identifier, where available and permitted;
• app/session information;
• advertising interactions and impressions;
• crash reports and diagnostic information;
• performance and technical information.
## 3.7 Analytics and Crash Diagnostics
The App includes Firebase Analytics and Firebase Crashlytics.
Firebase Analytics may automatically process information about use of
the App, such as app sessions, engagement, device information, and
technical information.
Firebase Crashlytics may process crash and diagnostic information,
including crash reports, stack traces, device and operating-system
information, and other technical information useful for diagnosing
application failures.
We use this information to understand application usage, maintain
stability, diagnose technical problems, and improve Soul Tales.
## 3.8 Advertising Privacy Choice
Soul Tales uses Unity LevelPlay for advertising mediation and Unity Ads
as its advertising network.
Where applicable, the App provides an advertising privacy choice before
initializing advertising.
You may choose to:
• allow the advertising service to use permitted information for
personalized advertising; or
• use non-personalized/contextual advertising.
Choosing non-personalized advertising does not disable advertisements.
Your advertising privacy choice is stored locally on your device and
may be communicated to the advertising SDK so that it can apply the
appropriate advertising mode.
You can change this choice later through the App's Settings.
# 4. How We Use Information
Information may be used to:
• provide gameplay functionality;
• authenticate signed-in players;
• save, restore, and synchronize progress;
• operate online leaderboards;
• process and verify purchases;
• deliver purchased items and entitlements;
• display advertisements;
• apply your advertising privacy choice;
• provide personalized or non-personalized advertising as applicable;
• analyze application usage;
• diagnose crashes and technical problems;
• maintain stability and security;
• prevent abuse, fraud, duplicate transactions, and cloud-save conflicts;
• comply with applicable legal obligations.
# 5. Advertising
Soul Tales uses:
• Unity LevelPlay for advertising mediation;
• Unity Ads as the advertising network.
The App may display:
• banner advertisements;
• interstitial advertisements;
• optional rewarded advertisements.
Advertising services may process technical information such as IP
address, device and application information, advertising identifiers
where available and permitted, and information about ad requests,
impressions, interactions, and rewards.
Depending on your privacy choice, device settings, location, and
applicable law, advertisements may be personalized or
non-personalized/contextual.
### Remove Ads
Players who purchase Remove Ads will no longer receive forced banner
and interstitial advertisements covered by that entitlement.
Optional rewarded advertisements remain available because they are
initiated voluntarily by the player in exchange for an optional
in-game reward.
# 6. Guest Mode and Google Sign-In
## Guest Mode
• Gameplay progress is stored primarily on the device.
• Firebase cloud save is not available.
• The online cloud leaderboard is not available.
## Google Sign-In
• Local gameplay progress remains available.
• Firebase cloud save is enabled.
• The online leaderboard is available.
• Progress may be synchronized between supported devices.
Google Play Games is used for authentication and related profile
information required for sign-in. Soul Tales does not use Google Play
Games for its own cloud save or leaderboard storage.
# 7. Third-Party Services
Soul Tales currently uses third-party services including:
• Unity LevelPlay;
• Unity Ads;
• Firebase Authentication;
• Cloud Firestore;
• Firebase Analytics;
• Firebase Crashlytics;
• Google Play Games Services;
• Google Play Billing / Unity In-App Purchasing.
These services may process information according to their own privacy
policies and terms.
Google Privacy Policy:
https://policies.google.com/privacy
Google Play Privacy and Security information:
https://play.google.com/about/privacy-security-deception/
Firebase Privacy and Security information:
https://firebase.google.com/support/privacy
Unity Privacy Policy:
https://unity.com/legal/privacy-policy
# 8. Data Sharing
We do not sell your personal information.
Information may be shared or processed:
• by the third-party service providers described in this Privacy Policy
when necessary to provide their services;
• when required by applicable law or legal process;
• when reasonably necessary to protect the security, integrity, or
rights of the App, Stellar Hearth, or its users.
# 9. Data Retention
Local game data generally remains on your device until it is deleted,
the App's storage is cleared, or the App is uninstalled, subject to
device and platform behavior.
Cloud save and leaderboard information may be retained while necessary
to provide the relevant online functionality.
Purchase and entitlement information may be retained as necessary to
verify purchases, prevent duplicate processing, restore entitlements,
and comply with applicable platform or legal requirements.
Analytics, advertising, authentication, and diagnostic information may
be retained by the relevant third-party service providers according to
their own retention policies.
You may contact us to request deletion of cloud data associated with
your Soul Tales account, subject to applicable legal and technical
requirements.
# 10. Security
We use reasonable technical and organizational measures intended to
protect information processed through Soul Tales.
Cloud functionality uses Firebase Authentication and Firestore security
rules to restrict access to applicable cloud data.
However, no method of electronic storage or transmission can be
guaranteed to be completely secure.
# 11. Children's Privacy
Soul Tales is not intended for children under 13 years of age, or under
the minimum age required for use of the relevant services in your
country.
We do not knowingly seek to collect personal information directly from
children below the applicable minimum age.
If you believe that a child has provided personal information through
Soul Tales, please contact us.
# 12. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have rights
regarding personal information associated with you, including the right
to:
• request access to certain personal information;
• request correction of inaccurate information;
• request deletion of certain information;
• object to or restrict certain processing where applicable;
• change or withdraw your advertising personalization choice.
You can change your advertising privacy choice in the App's Settings.
Choosing non-personalized advertising does not remove advertisements.
The Remove Ads purchase is a separate optional in-app purchase.
To make a privacy-related request or request deletion of cloud data,
contact us using the email address below.
# 13. Contact
**Developer:** Stellar Hearth
**Email:** stellarhearth.studio@gmail.com
**Application:** Soul Tales
**Package:** com.stellarhearth.soultales
# 14. Changes to This Privacy Policy
We may update this Privacy Policy when Soul Tales, its services, or
applicable requirements change.
The effective date at the top of this Privacy Policy indicates when the
current version became effective.
The latest version will be available at:
https://sites.google.com/view/soultales-privacy