Privacy Policy for Sora AI
Effective Date: Effective Date: [12/15/2024]
Sora AI (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy explains how we collect, use, and share information about you when you use our mobile app, Sora AI (the “App”), which leverages the Lumalabs AI API for video generation.
1. Information We Collect
We collect information about you when you use the App, including:
1.1 Personal Information Provided by You:
1.2 Automatically Collected Information:
Device Information: We collect details about the device you use, including your IP address, device type, operating system, and app version.
Usage Data: Information about how you interact with the App, including feature usage, timestamps, and error logs.
1.3 Generated Content:
1.4 Third-Party Information:
2. How We Use Your Information
We use your information to:
Provide and improve the App’s functionality, including generating videos using the Lumalabs API.
Process payments for in-app purchases.
Communicate with you about updates, promotions, and support inquiries.
Ensure compliance with legal obligations and enforce our terms of service.
Conduct analytics and research to improve our services.
3. Sharing Your Information
We may share your information in the following situations:
3.1 Service Providers:
3.2 Legal Obligations:
3.3 Business Transfers:
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
3.4 With Your Consent:
4. Data Retention
We retain your information as long as it is necessary to provide the App’s services, comply with legal obligations, or resolve disputes. Generated content processed by Lumalabs is not permanently stored and is deleted as per their privacy policy.
5. Refund Policy
All in-app purchases are final and non-refundable unless otherwise required by applicable law. If you encounter technical issues or errors that prevent the functionality of the App or an in-app purchase, please contact us at help.soraai@gmail.com, and we will review the issue on a case-by-case basis. Refund requests must include proof of purchase and a detailed explanation of the issue.
6. Security of Your Information
We implement industry-standard security measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
7. Your Rights and Choices
7.1 Access and Correction:
7.2 Opt-Out:
7.3 Third-Party Privacy Policies:
8. Third-Party Links
The App may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to read their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App or other communication methods. Please review the policy periodically for updates.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our practices, please contact us at:
Sora AI
help.soraai@gmail.com
By using Sora AI, you agree to this Privacy Policy. If you do not agree, please refrain from using the App.