Effective date: July 21, 2026
Developer: ConnectTV Studio
ConnectTV Studio (“we,” “our,” or “us”) provides the Sony TV Remote Control mobile application (“App”). This Privacy Policy explains how information may be collected, used, and protected when you use the App.
The App or third-party services integrated into the App may automatically collect limited technical information, including:
Device type, operating system, and app version
Language, country, and general device settings
IP address and network connection information
App interactions, performance data, and diagnostic logs
Crash reports and advertising identifiers, where applicable
This information is used to operate, maintain, secure, and improve the App.
The App uses your local Wi-Fi network to find and communicate with compatible TVs. This may involve processing:
TV name and model
Local IP address
Device availability and connection status
Pairing or authorization status
This information is used only to discover, connect to, and control compatible TVs. TV connection information may be stored locally on your device to simplify future connections.
If you contact us for support, we may receive your email address, message content, screenshots, device information, or other details you choose to provide.
Depending on your Android version and the App’s available features, the App may request permissions for:
Nearby devices or local network access: Used to discover and connect to compatible TVs on the same network.
Wi-Fi and network information: Used to check network connectivity and communicate with your TV.
Notifications: Used to display connection information or other relevant App updates, where applicable.
Permissions are used only to provide the associated features. You can review or revoke permissions through your device settings, although some features may stop working.
Information may be used to:
Discover and connect to compatible TVs
Send remote-control commands over the local network
Remember previously connected devices
Maintain and improve App performance
Diagnose crashes and technical problems
Respond to support requests
Prevent fraud, misuse, or security threats
Display and measure advertisements, where applicable
Process subscriptions or in-app purchases through Google Play, where applicable
Comply with legal obligations
The App may use third-party advertising, analytics, or crash-reporting services. These providers may collect device information, advertising identifiers, IP addresses, App interactions, and diagnostic data according to their own privacy policies.
Depending on the services included in the App, providers may include:
Google Play Services
Google AdMob
Google Analytics for Firebase
Firebase Crashlytics
You can manage advertising preferences through your device or Google account settings.
If the App offers subscriptions or in-app purchases, payments are processed by Google Play. We do not directly collect or store your complete payment card information. Google’s handling of payment information is governed by its own privacy policy.
We do not sell your personal information.
Information may be shared only:
With service providers that help operate, analyze, monetize, or improve the App
When required by law, regulation, or a valid legal request
To protect the rights, safety, and security of users, the App, or others
As part of a merger, acquisition, or transfer of business assets, subject to appropriate safeguards
We retain information only for as long as reasonably necessary for the purposes described in this policy or as required by law.
We use reasonable technical and organizational measures to protect information. However, no electronic storage or transmission method can be guaranteed to be completely secure.
Information about connected TVs may be stored locally. You can remove locally stored information by clearing the App’s data or uninstalling the App.
The App is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the App, please contact us so we can take appropriate action.
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information.
You may also:
Revoke App permissions in your device settings
Reset or limit your advertising identifier
Clear locally stored App data
Uninstall the App
Contact us regarding a privacy request
The App may contain links to or interact with third-party services. We are not responsible for the privacy practices, security, or content of third-party services. Please review their privacy policies separately.
Third-party service providers may process information in countries other than your own. Where required, appropriate safeguards are used for international data transfers.
We may update this Privacy Policy to reflect changes to the App, legal requirements, or our data practices. Updates will be published on this page with a revised effective date.
If you have questions or requests concerning this Privacy Policy, contact:
ConnectTV Studio
Email: admin@pixelz-lab.com
Replace the email placeholder and remove any advertising, analytics, Firebase, or purchase services that your app does not actually use before publishing.