[Solutions.brother.com/windows]

How To Fix If Brother Printer Scanner Is Not Working?

Brother Printers are desk friendly and reliable, which helps the users to print, scan and copy documents. Sometimes, users faced issue by using Brother Printer Scanner Not Working. For fixing the issue, visit to the site via solutions.brother.com/windows. In this blog, you will read the method to fix if Brother Printer Scanner Not Working in Window 10.

Procedure to Fix Brother Printer scanner not working:

First, you should check the Brother Printer scanner drivers. After this, you should open the ‘Scanner List’ by pressing the ‘Start’ button and then visit to the ‘Control Panel. Here in the search bar in your Control Panel, you should write Scanner. Then, you should tap on the View Scanners and Cameras option. At this point, you should check if there is the scanner icon in your printer. If you do not find it, then you should install the scanner drivers. Next, you should go to the download section in your Brother Printer website. Now, you should download the driver and software package for your device. At last, you should follow the guidelines to finish the procedure.

Check Brother Printer IP Address

To fix this issue, you should check the IP address just by taking a printout of the network configuration list. In this list, you will view the current network configuration which has printer server settings. In case, you want to print the Network Configuration list, then you should tap on the ‘Menu’ button in your printer. After this, you should select the Print Reports option and then choose ‘Network and Configuration’ and after that, tap on OK button. Here, you should tap on the Black Start or Color Start or Start. At last, you should tap on Stop/Exit button.

Check Firewall Settings:

This issue sometimes arises because of Firewall settings as it rejects the network connection which is required for scanning. Hence, it is advised you should disable the Firewall in your device. For this, you should open the Control Panel and then select System and Security option. Now, you should tap on the Windows Firewall. Here, you select the Network and Sharing Center. At this point, you should visit to the View your active networks section and then just check the Network location. Then, you should visit to the Control Panel. Next, you should tap on the Windows Firewall option. After this, you should select the option of turn off the firewall. At last, follow the guidelines and then finish the procedure.

Through this way, the user can fix the issue of Brother Printer Scanner is Not Working. For more info, visit to the official site of Brother Printer via solutions.brother.com/windows.

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