Privacy Policy
Effective Date: 13 July 2026
App Name: Solar Mitra
Developer: AK CARGO SERVICES
AK CARGO SERVICES ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how the Solar Mitra application collects, uses, stores, and protects your information when you use our mobile application.
By using the Solar Mitra app, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Depending on the services you use, we may collect:
Full Name
Mobile Number
Email Address
State
District
Village/City
PIN Code
Electricity Consumer Number (if provided)
Solar application details submitted by you
Device information (such as device model, operating system version, app version, and crash reports)
Technical information required for app functionality and security
We do not collect or store:
Aadhaar Number
PAN Number
Bank Account Passwords
Debit/Credit Card Details
UPI PIN
OTPs
Biometric Information
How We Use Your Information
We use your information to:
Provide and improve Solar Mitra services.
Process and manage your submitted information.
Store application data securely.
Respond to customer support requests.
Improve app performance and user experience.
Detect and prevent fraud or misuse.
Comply with legal obligations.
Firebase Services
Solar Mitra uses Google Firebase, including Firebase Realtime Database, to securely store and manage user information.
Depending on the app features, Firebase services may include:
Firebase Realtime Database
Firebase Authentication (if enabled)
Firebase Analytics (if enabled)
Firebase Crashlytics (if enabled)
Firebase Cloud Messaging (if notifications are enabled)
These services are provided by Google and are governed by Google's own Privacy Policy.
Data Storage
Your information is securely stored using Firebase Realtime Database and other secure cloud infrastructure used by AK CARGO SERVICES.
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
Data Sharing
We do not sell, trade, or rent your personal information.
Your information may be shared only:
With authorized government agencies when necessary for processing services.
With trusted service providers such as Google Firebase for secure cloud storage and application functionality.
When required by law or legal process.
App Permissions
The app may request permissions only when required for its features, including:
Internet Access
Camera (for document or image upload, if available)
Storage/Media Access (to upload or select documents)
Notification Permission (for reminders and updates)
Permissions are requested only when necessary for specific app functionality.
Data Retention
We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights
You have the right to:
Access your personal information.
Correct inaccurate information.
Request deletion of your personal information, subject to applicable laws.
Contact us regarding privacy-related concerns.
Children's Privacy
Solar Mitra is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
Third-Party Services
The app may use trusted third-party services, including:
Google Play Services
Google Firebase
Google AdMob (if advertisements are enabled)
These services operate under their own privacy policies.
Security
We use industry-standard security practices to protect your personal information. While we strive to safeguard your data, no method of electronic transmission or storage is completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised Effective Date.
Contact Us
Developer: AK CARGO SERVICES
Email: pmsuryaghramuftyojana@gmail.com
If you have any questions, suggestions, or concerns regarding this Privacy Policy or your personal data, please contact us at:
📧 pmsuryaghramuftyojana@gmail.com