Effective Date: 25th December 2026
Sokofiti (“we”, “our”, “us”) operates the Sokofiti mobile application (“App”) and the marketplace website https://sokofiti.ke (“Site”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Sokofiti App.
If you do not agree with this Privacy Policy, please do not install or use the App.
By creating an account or using the Sokofiti App, you consent to the collection and use of your data as described in this policy.
Full name, email address, phone number
Listing details such as item photos, price, description, and location
Messages sent to other sellers or buyers
Payment-related information when using paid features (handled securely via our payment provider)
Device information (model, OS version, unique device identifiers)
IP address and approximate location
App usage analytics
Error and crash logs
Camera / Storage / Photos to upload listing images
Location (Approximate/Precise) to show nearby listings and improve search
Phone Call / Dialer (if applicable) to contact sellers directly
We do not track location in the background.
To provide our service, the App integrates with:
Firebase Authentication for user login and account verification
Firebase Analytics to improve App performance and user experience
AdMob (Google Ads) for advertising display within the App
Google Play Services & Google Maps SDK for map location and search features
Paystack for secure payment processing for transactions and subscriptions
🔹 These third-party providers may collect identifiers (e.g., Advertising ID) to deliver personalized ads and analytics in compliance with their own privacy policies.
Google Privacy Policy: https://policies.google.com/privacy
Paystack Privacy Policy: https://paystack.com/terms
We use collected information to:
Provide and operate the App
Manage accounts and listings
Improve search and marketplace features
Detect and prevent fraud or abuse
Communicate with users regarding activity or support
Show personalized and contextual advertising
We retain your information only as long as necessary for service delivery and legal compliance.
We apply security measures like encryption to protect your data but cannot guarantee absolute security of information transmitted over the internet.
We do not sell personal data. We may share data only with:
Authorized service providers listed above
Law enforcement if required by law
Other users — but only the information needed to enable trade (e.g., listing contact details)
Sokofiti does not knowingly collect data from children under age 13. If a child has provided personal data, contact us for removal.
Depending on your region, you may request:
Access to your personal information
Update or correction of your data
Account or listing deletion
Opt-out of personalised advertising
You can request account deletion directly in the App or by email.
We may update this policy occasionally. Changes take effect when posted on this page. We recommend reviewing it periodically.
For any privacy-related inquiries:
📧 support@sokofiti.ke
📧 dpo@sokofiti.ke
🌐 https://sokofiti.ke