I’ve seen the same thing happen more than once. Software doesn’t break overnight, but small issues creep in as systems around it change — new OS versions, third-party API updates, even browser changes. One project I worked on ran smoothly until an external integration updated its protocol, and everything went out of sync. After that, the company moved to a team offering full software maintenance and support services https://redwerk.com/services/software-maintenance/ , and the difference was huge. They set up a routine maintenance schedule so minor problems never piled up into something bigger. Regular updates save money in the long run because you avoid rushed emergencies.