Effective Date: 30/12/2025
Society Resident (“we”, “our”, or “us”) respects the privacy of its users and is committed to protecting personal information. This Privacy Policy explains how information is collected, used, and protected when you use our society management application.
We may collect the following types of information:
Name
Email address
Phone number
Society / apartment details
User role (Admin or Member)
App interactions and feature usage
Complaint and service request details
Poll participation and discussion forum activity
Facility and event booking information
Maintenance payment status and transaction references
Note: We do not store sensitive payment details such as card numbers. Payments are processed through secure third-party payment providers.
Collected information is used to:
Provide and maintain app functionality
Enable communication between society admins and members
Manage complaints, announcements, maintenance, and bookings
Process subscriptions and maintenance payments
Improve app performance and user experience
Comply with legal and regulatory requirements
Information visibility and access depend on user roles:
Admins can manage society-related data such as residents, complaints, announcements, and maintenance records.
Members can access only their own data and society-wide shared information.
Admins may subscribe to paid plans after a free trial period. Subscription data is used only for billing and service access purposes and is handled securely.
We do not sell or rent user data. Information may be shared only:
With service providers necessary to operate the app (e.g., payment processing)
When required by law or legal process
To protect the rights and safety of users and the platform
We use reasonable technical and organizational measures to protect user data from unauthorized access, loss, or misuse. However, no system can be completely secure.
User data is retained only as long as necessary to provide app services or as required by applicable laws. Users may request data deletion by contacting us.
This app is intended for use by society administrators and members. It is not designed specifically for children under the age of 13, and we do not knowingly collect personal information from children.
Depending on applicable laws, users may have the right to:
Access their personal data
Request correction or deletion of data
Withdraw consent where applicable
Requests can be made via the contact details below.
We may update this Privacy Policy from time to time. Any changes will be posted within the app or on our official platform.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@nextdaysoft.com
Company Name: NextDay Software Solutions (OPC) Private Limited