SnapVid

Last Updated: April, 4th, 2025.

This Privacy Policy (hereinafter referred to as "Policy") applies to Users (hereinafter referred to as "You" or "Users") of SnapVid (hereinafter referred to as "Application").

You must read this Policy together with any other privacy policies or fair processing policies We may provide on specific occasions so that You are fully aware of when, why, and how We collect and process your personal data. If You disagree with this Policy in whole or in part, You are entitled to terminate using this Application at any time.

I/ Introduction

SnapVid (hereafter referred to as "SnapVid" or "We") is dedicated to safeguarding and upholding Users' privacy and takes that responsibility very seriously. All of our decisions, including those regarding the collection, use, sharing, storage, and respect of users' personal data, are driven by this principle.

This Privacy Policy (hereinafter referred to as "Policy") applies to Users (hereinafter referred to as "You" or "Users") of our Video Saver App (hereinafter referred to as "Apps"). To fully understand when, why, and how We collect and process personal data, you must read this Policy in addition to any other privacy policies or fair processing policies we may offer on specific occasions. You have the right to stop using our apps at any time if You disagree in whole or in part with this Policy.

SnapVid retains the right to modify this Policy and any associated agreements at any time and without notification; such changes will be applicable immediately. You have the right to terminate the Services discussed here if you disagree. After our agreements have been updated, you will be considered to have read, understood, and agreed to the revised terms and conditions if you continue to use Video Saver's services.

IMPORTANT NOTE: This Policy does NOT apply to any of the following situations: Any personal data or information collected by any third-party applications, websites, products, services, or platforms, even if they can be accessed through our apps; or Any personal data or information collected by other companies or groups that use our apps to offer advertising services. You should consult the applicable third party's privacy policies directly in such cases.

II/ What information we collect 

We collect Personal Data about you from different sources listed below. In this Policy, “Personal Data” means any information related to an identified or identifiable individual, and does not include data whereby personally identifiable information has been removed (such as anonymous data). 

1. Personal Data We Process

There are types of data we will collect for features and functions of the apps, and other purposes will be described in “How and why we use personal information” in this document. In addition, we also present the consent dialog clearly to user in app.

We may collect data or ask you to provide certain data when you use our products and services. The sources from which we collect Personal Data include:

1.1. Product information:

Information about the product's operation and its interaction with the user, like the duration of threat scans or the frequency of feature usage, is collected to improve our products and make them more user-friendly.

1.2. Device Data:

Information like device type and operating system is collected to ensure that users do not need to purchase a new license after reinstalling their operating system. It also assists us in analyzing cyber threats by determining the prevalence of specific threats across various devices.

1.3. Personal data:

Storage access: The permission to access photos, videos, medias, and other files is used to read and display in app, which users can modify, delete the contents of their storage.

2. Automatically Collected Information

Usage data: When you access and use the Services, we receive and store information about interactions with our Services, including pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.

Device data: We collect information about your device such as your mobile device’s operating system type and version, manufacturer and model, browser type, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 4G), and general location information such as city, state or geographic area.

Cookies: Cookies are text files stored and accessed on a visitor’s device to uniquely identify the visitor’s device, or to store information or settings in the device. This allows us to distinguish you from other users of our Services to remember your preferences, enable or enhancing functionality, and help us understand activity and patterns. 

We use cookies to:

Facilitate the management of items within the shopping cart.

Preserve user preferences for future visits.

Compile aggregated data regarding site traffic and user interactions to enhance future site experiences and tools. We may also engage trusted third-party services to assist in this data collection.

You have the option to configure your browser to warn you each time a cookie is sent or to disable cookies entirely. Specific browser settings may vary, so please consult your browser's Help menu for detailed instructions. If you disable cookies, some of our services will not function properly. For more details, we are informed about "Cookie Policy" section below.

3. Information from third-party providers 

We use third-party sources for marketing, and measurement to compile with the app experience. Our third-party providers are listed below:

• Google Play Services, 

• AdMob

• Firebase Analytics

• Meta

• AppLovin

• Pangle

• ironSource

• Mintegral

• Liftoff (Vungle)

III/ How and why we use personal information

To fulfill our contractual obligations or upon your request, we may process your personal data for the following purposes:

• Product and Service Provisioning: To enable the download, activation, and optimal performance of our products and services.

• Product and Service Updates: To ensure the security, stability, and functionality of our products and services, including the implementation of new features and versions.

• Verification and Support: To verify your identity and entitlement to paid products or services when you contact our support team or access our services.

• Technical and Customer Support: To provide technical assistance and customer support, which may involve remote access to your device for troubleshooting purposes. This may require processing information about your device, such as crash reports and usage data, as well as any additional information you provide to us.

With your consent, we may process your Personal Data for the following purposes:

• Third-Party Advertising: To enable the display of relevant advertisements in our products.

• Personalized Advertising: To provide tailored advertising experiences for certain free products. Learn more about our personalized ads here.

We will always seek your explicit consent before processing your Personal Data for these purposes and provide you with necessary information through our Consent Policy or other relevant channels.

To protect your interests and improve our services, we process your Personal Data for the following legitimate interests:

• Product Improvement and Communication: To enhance our products, services, and security measures, and to provide relevant communications.

• Performance Analysis: To analyze user behavior, optimize our offerings, and develop new products.

• Business Operations: To maintain our business operations, including financial, legal, and security processes.

We strive to balance your privacy with our operational needs. We believe we have carefully balanced these interests with your privacy rights. You have the right to object to this processing at any time, as outlined in our Privacy Policy.

IV/ How we share your Personal Data

As outlined above, we may share your personal information with third-party partners, such as advertisers, publishers, and data analytics companies. This sharing enables these partners to provide targeted advertising, measure ad effectiveness, and analyze website and app usage to enhance their services. Please note that the use of your personal information by these third-party partners will be subject to their respective privacy policies.

To ensure optimal performance, our app may require certain permissions. These permissions are essential for specific functionalities. While you have the option to deny these permissions, please note that doing so may limit the app's capabilities.

The specific permissions we may request include:

- Read external Storage (For devices with Android Version 10 and below)

- Manage external Storage (For devices with Android Version 11 and above)

- Write external storage (For devices with Android Version 11 and above)

Other permission we might ask:

ACCESS_NETWORK_STATE → Check if the device is connected to the internet (Wi-Fi or mobile data).

READ_MEDIA_VIDEO → Read video files stored on the device.

READ_MEDIA_AUDIO → Read audio files stored on the device.

READ_MEDIA_IMAGES → Read image files stored on the device.

POST_NOTIFICATIONS → Send push notifications to the user.

Third-party disclosure:

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses

V/ Where we store personal data 

The Data is processed at our operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, You can check the section containing details about the processing of Personal Data.

You are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard their Data.

If any such transfer takes place, You can find out more by checking the relevant sections of this Policy or inquire with us using the information provided in the contact section.

VI/ Your rights and choices 

1. Opt-out of marketing communications

You may opt out of marketing-related emails and other communications by following the opt-out or unsubscribe instructions in the communications you receive from us or by contacting us as provided in the “Contact us” section below. You may continue to receive Services-related and other non-marketing emails from us.

2. Limit online tracking

This Application does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

3. Personal Data requests

We also offer you choices that affect how we handle the Personal Data that we process. Depending on your location and the nature of your interactions with our Services, you may request the following in relation to Personal Data:

- Information about how we have collected and used Personal Data. We have made this information available to you without having to request it by including it in this Policy;

- Access a copy of the Personal Data we hold about you;

- Correction of Personal Data that is inaccurate or out of date;

- Deletion of any Personal Data that we no longer need to provide the Services or for other lawful purposes. You can delete your account in your account settings;

- Receive any Personal Data we hold about you in a structured and commonly used machine readable format or have such Personal Data transmitted to another company;

- Opt out of selling Personal Data and sharing for targeted advertising We share information with third-party advertising partners and allow them to collect information about your use of the Services to show you ads on our Services as described in the “How we use your personal data” and “How we disclose your personal data” sections above. Our disclosure of information to these partners may be considered a “sale” or “sharing” of Personal Data or “targeted advertising” under applicable laws. You can opt out of these disclosures and limit our use of tracking technologies as described in our "Cookie Policy” section below .

- Withdraw any consent you previously provided to us regarding the processing of your Personal Data at any time. We will apply your preferences going forward. This will not affect the lawfulness of the processing before you withdrew your consent;

- Additional rights, such as to object to and request that we restrict our use of Personal Data.

VII/ Cookie Policy

According to the stipulations outlined in the EU ePrivacy Directive and the General Data Protection Regulation (GDPR), we have provided a User Messaging Platform (UMP) within the application if you are in the European Economic Area (EEA) along with the UK. This platform facilitates your ability to define your consent regarding our utilization of cookies or other forms of local storage.

We are not responsible for the content or privacy practices of other applications. Any external links to other applications or websites will be identifiable as such.

About your consent for cookies, we will not collect personally identifying information about you when you visit our application unless you choose to provide that information to us. You can block cookies by activating the setting on UMP that allows you to refuse the setting of all or some cookies. To learn more, the User may consult the Cookie Policy.

Please note that we fully respect your right to privacy, and will not collect any personal information about you on our application without your explicit knowledge and permission. However, the nature of the Internet is such that we cannot guarantee or warrant the security of any personal information that is transmitted to us over the Internet.

VIII/ Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by us in Court or the stages leading to possible legal action arising from improper use of this Application or the related Services. The User declares to be aware that We may be required to reveal personal data upon request of public authorities.

Additional Information about User's Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) and use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from us at any time. Please see the contact information at the beginning of this Policy.

How “Do Not Track” requests are handled

This Application does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

We may update this Privacy Policy from time to time. When we update the Privacy Policy, we will notify you by updating the “Last Updated” date at the top of this policy and posting the new Privacy Policy or providing any other notice required by applicable law. Your continued access to or use of the App after the date of the updated policy constitutes your acceptance of the updated policy. If you do not agree to the updated policy, you must stop accessing or using the App.

Children’s Privacy

Our App is not directed to children, and we do not knowingly collect Personal Data from anyone under the age of 13.  If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us as set out in the “Contact Us” section below.

Retention of Personal Data

We keep your information only so long as we need it to provide features to you and fulfill the purposes described in this policy. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can't use it to identify you. 

More details, when we delete an app account based on a user’s request, we delete the user data associated with that app account. We need to retain certain data for legitimate reasons such as security, fraud prevention, or regulatory compliance, we informed you about your data retention above.

If you live in the EEA, the UK, or Switzerland, here is some further information on our retention practices: We keep your information only so long as necessary for the purposes identified in this Privacy Policy, which include providing our Service, or for other legitimate purposes, such as complying with legal obligations, enforcing and preventing violations of our Terms, to fight spam, or protecting or defending our rights, property and users. The storage periods are determined on a case-by-case basis. 

Account Deletion

You can log into your account in our app, and you can request for your account to be deleted. Users must have a readily discoverable option to initiate app account deletion.

When we delete an app account based on a user’s request, we delete the user data associated with that app account. We need to retain certain data for legitimate reasons such as security, fraud prevention, or regulatory compliance, we informed you about your data retention above.

Data Security

We use reasonable organizational, technical and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration and destruction of Personal Data we process.

Unfortunately, data transmission over the Internet cannot be guaranteed as completely secure. Therefore, while we strive to protect your Personal Data, we cannot guarantee its security.

Again, We DO NOT store your personal data unless We otherwise express so in this Policy. In the case We retain your contact details (such as email address) and feedback/complaints on Google Sheets, We will delete such data as soon as You are satisfied with our response.

PLEASE NOTE THAT the photos, videos, or any other content You download with our Apps will be stored in your photo album, local folder, and/or local browser on your device(s), and will not be stored by us.

IX/ CONTACT US

If You have any questions about this Privacy Policy or our privacy practices, or if You wish to exercise your rights in respect of your personal data, please contact us in email address: support@videodown.app