Privacy Policy for SFS Application
Last Updated: May 07, 2026
SFS (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use the SFS mobile application (“App”).
Information We Collect
A. Personal Information
• Full name
• Date of birth
• Gender
• Mobile number
• Email address
• Residential address
B. KYC & Identity Verification Information
• Aadhaar card details
• PAN card details
• Government-issued identification documents
• Selfie/photo for identity verification
• Uploaded KYC documents
C. Application Information
• Customer registration information
• Application details submitted by the user
• Transaction-related information
• Bank account information voluntarily provided by the user
D. Device & Technical Information
• Device model
• Operating system version
• App version
• Device identifiers
• IP address
• Crash logs and diagnostic data
E. Location Information
Location may be collected with user consent for address verification, security monitoring, and fraud prevention.
F. Camera & Storage Access
• Camera – Capturing KYC documents and profile photos
• Storage/Photos – Uploading and accessing documents
G. Contacts Information
If users voluntarily provide reference contacts, selected contact information may be collected for verification and communication purposes.
How We Use Your Information
We use collected information for:
• Identity and KYC verification
• Customer onboarding and registration
• Application processing and status tracking
• Fraud detection and security monitoring
• Customer support and communication
• OTP verification and notifications
• Service improvement and analytics
• Compliance with applicable laws and regulations
Permissions Used in the App
• Camera
• Location
• Storage/Photos
• Contacts
• Internet
Permissions are requested only when necessary for app functionality.
Data Sharing
Information may be shared with trusted service providers for:
• KYC verification
• Cloud hosting and storage
• SMS/OTP delivery
• Analytics and crash reporting
Data Security
We use industry-standard security measures including encryption, secure servers, access controls, and monitoring systems.
Data Retention
Information is retained only as long as necessary for service delivery, legal compliance, dispute resolution, and security purposes.
Your Rights
Users may request:
• Access to their data
• Correction of inaccurate information
• Deletion of personal information
• Withdrawal of consent where applicable
Children's Privacy
This application is intended for users aged 18 years and above.
Changes to This Policy
This Privacy Policy may be updated periodically. Updated versions will be published on our official platform.
Contact Us
SFS Support Team
Email: sgsapp20@gmail.com