Effective Date: January 2026
SMARTCAR SERVICES ("we", "our", or "us") operates the SMARTCAR SERVICES mobile application. This Privacy Policy explains how we collect, use, and protect information when users interact with our application.
By using this application, you agree to the practices described in this Privacy Policy.
The application may collect limited information that users voluntarily provide when submitting a service request through the booking form.
This information may include:
Full name
Phone number
Email address
Vehicle make/model
Vehicle year
Service address
Preferred booking date
Requested automotive service
Additional notes or vehicle issues
This information is provided directly by the user when filling out the booking form.
The app does not automatically collect sensitive personal data such as financial information, passwords, or government identification.
Information provided by users may be used for the following purposes:
To review automotive service booking requests
To contact users regarding their booking request
To schedule appointments or pickup services
To improve customer communication
To provide support and service updates
User information is used only for operational and communication purposes related to the requested service.
We take reasonable measures to protect user information from unauthorized access, misuse, or disclosure.
However, users should understand that no method of digital storage or transmission over the internet is completely secure. While we strive to protect user information, absolute security cannot be guaranteed.
SMARTCAR SERVICES does not sell, trade, or rent personal information to third parties.
User information may only be used internally for managing service requests and customer communication.
Information may only be shared if required by law or legal obligation.
This application may use standard Android system services or Google Play services required for app functionality and distribution.
These services may collect technical information according to their own privacy policies.
Examples include:
Google Play Services
Android system services
Firebase services (if enabled)
Users should review Google’s privacy policy for additional information.
This application is not specifically directed toward children under the age of 13.
We do not knowingly collect personal information from children. If a parent or guardian believes that a child has provided personal information through the app, they may contact us to request removal of the information.
By using the SMARTCAR SERVICES application, users acknowledge and agree to the terms of this Privacy Policy.
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the effective date and publishing the updated policy within the application.
Users are encouraged to review this policy periodically.
If you have any questions about this Privacy Policy or how information is handled, you may contact us:
SMARTCAR SERVICES
Email: kvufcgys@gmail.com
Users can also contact the company through the Contact Us section inside the app.
This application is designed to provide information about automotive services and allow users to submit service requests. The app does not process payments or store financial information.