Small Talk (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”) and interact with our services. Please read this Privacy Policy carefully.
By using the App, you agree to the collection and use of your data as described in this policy.
We collect the following types of information when you use the App:
Email Address: The only personal data we collect is your email address, which is used solely for user authentication via third-party services such as Google, Apple, Microsoft, or Facebook. Your email address is required for registration and login via Firebase Authentication.
Booking Details: We collect information related to your bookings, such as the selected date and time for your session, and any modifications or cancellations you make to your booking. This information is stored temporarily for the purpose of managing your bookings.
Payment Data: When you make a payment for a booking, the transaction is processed securely through third-party payment providers, such as Revolut. We do not store any payment details such as credit card numbers or bank account information. Payment information is only used to process your transaction.
App Usage Information: We may collect anonymous data regarding how you use the App, such as your device type, operating system, and app activity. This data helps us improve the performance and functionality of the App. This information is collected using Firebase Analytics.
We use the information we collect for the following purposes:
Authentication: To authenticate your identity and provide access to the App via Firebase Authentication.
Booking Management: To manage your bookings and send you confirmations, reminders, and details about your sessions (e.g., Microsoft Teams invite links).
Payment Processing: To process your payments securely via Revolut, and confirm payment success for booking confirmation.
Support: To communicate with you in response to any issues, inquiries, or incidents you raise via the support feature.
Improvement of Services: To improve the functionality, performance, and user experience of the App, including through the analysis of usage data collected by Firebase Analytics.
We do not sell or share your personal information with third parties for marketing purposes. However, we may share information in the following circumstances:
Third-Party Service Providers: We may share your data with trusted third-party service providers who help us operate the App and provide services (e.g., payment processing via Revolut, communication via Microsoft Teams). These third parties are contractually obligated to use your information only as necessary to provide services to us.
Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, and safety of others.
We take the protection of your data seriously and implement appropriate technical and organizational measures to protect it. These measures include secure communication protocols (e.g., HTTPS) and encryption to safeguard your data during transmission.
However, please be aware that no data transmission method over the Internet is completely secure, and we cannot guarantee the absolute security of your information.
Depending on where you reside, you may have certain rights under applicable data protection laws, such as:
Access: You can request access to the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data, subject to certain exceptions
Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
Withdrawal of Consent: You can withdraw your consent for us to use your data at any time, although this will not affect the lawfulness of any data processing conducted before the withdrawal.
To exercise any of these rights, please contact us at contact@hopla.uk.
The App may use cookies or similar tracking technologies to improve the user experience, analyze usage, and track trends. These cookies may be set by third-party services, such as Firebase Analytics, but they do not collect personal information.
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of complying with legal, accounting, or reporting obligations. If you request the deletion of your account, we will delete your data from our systems in accordance with applicable laws.
The App is not intended for users under the age of 18. We do not knowingly collect, use, or store any personal information from individuals under 18 years old. If you are under the age of 18, please do not use the App or provide any personal information to us.
If we learn that we have inadvertently collected personal data from someone under the age of 18, we will take steps to delete such information as soon as possible. If you believe that we may have collected data from a child under the age of 18, please contact us at contact@hopla.uk, and we will take appropriate action.
By using the App, you represent that you are at least 18 years old and have the legal capacity to enter into these terms.
We may update this Privacy Policy from time to time. When we do, we will post the revised Privacy Policy on this page. Please review this Privacy Policy periodically to stay informed about how we are protecting your data.
If you have any questions about this Privacy Policy, please contact us via the 'Contact' feature or directly at contact@hopla.uk.