Privacy Policy

Effective Date: 2025-12-29

Applies To: Lumen VPN (developed by AeroCrypt)

Audience: All users, including children under 13 with parental consent

1. Introduction

Welcome to Lumen VPN! Your privacy is very important to us.

This Privacy Policy explains:

What information we collect

How we use it

How we protect it

Lumen VPN is designed to provide a safe and secure online connection for all users.

If you are under 13, you must use this app with permission from a parent or legal guardian.

2. Information We Collect

To ensure a stable and secure connection,Lumen VPN may collect or access limited technical information, such as:

Connection data: including connection duration, server region, and bandwidth usage (anonymized)

Device information: e.g., model, operating system version, app version

Diagnostic logs: connection errors and crash reports

⚠️ We do NOT collect or store your browsing history, IP addresses of visited websites, DNS queries, or any personally identifiable information such as name, email, phone number, or address.

3. How We Use Your Information

We use the collected information solely to:

Provide, maintain, and optimize VPN connection performance

Improve app stability and fix technical issues

Ensure security and prevent abuse

Your data is never sold, shared, or used for advertising or marketing purposes.

4. Third-Party Services

Lumen VPN may rely on trusted third-party tools to maintain performance and reliability, such as:

Google Play Services

Firebase Crashlytics (for crash reporting and diagnostics)

These services may collect limited, non-personal device or app data to improve functionality.

Each service follows its own privacy policy and is obligated to protect your information.

5. Children’s Privacy

We comply with all applicable laws regarding children’s data protection, including the Children’s Online Privacy Protection Act (COPPA):

Children under 13 may use this app only with parental consent

We do not knowingly collect any personal information from children

If data from a child is collected inadvertently, we will delete it immediately upon discovery

Parents or guardians can contact us at any time to review or delete their child’s data.

6. Cookies and Similar Technologies

Lumen VPN itself does not use cookies.

However, third-party services integrated into the app (such as Google Play Services) may use cookies or similar technologies.

You can manage or disable these through your device settings.

7. Data Security

We take your privacy seriously and use industry-standard security measures to protect your data.

⚠️ Please note that no method of transmission or electronic storage is 100% secure.

Lumen VPN does not store connection logs or personal data on our servers beyond what is strictly necessary for temporary diagnostic purposes.

8. External Links

The app may include links to third-party websites or services.

We are not responsible for the content or privacy practices of those third parties.

Please review their privacy policies before interacting with them.

9. Your Choices

You can:

Use Lumen VPN without providing personal information

Delete app data at any time through your device settings

Request deletion of diagnostic data collected via third-party tools

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our app, services, or legal requirements.

Users will be notified of significant updates through the app or our website.

11. Contact Us

If you have any questions, concerns, or data deletion requests, please contact:

Email: support@AeroCrypt.com