Privacy Policy

Last Updated: September 29, 2024

1. About Us and This Policy

SkrGamer (hereinafter referred to as "we") is well aware of the importance of personal information to you. We will protect your personal information and privacy in accordance with laws and regulations. This policy contains the terms of our collection, use, storage, protection, disclosure and sharing of your personal information. We recommend that you read this policy in its entirety, and make choices you deem appropriate in accordance with the guidelines of this policy when necessary. In order to enable you to fully understand the content of this policy, the terms in this policy that have or may have a significant relationship with your rights and interests have been marked in bold to remind you of them.

Notice for Minors

According to relevant national laws and regulations, if you are a minor under the laws, please read this Privacy Policy accompanied by your parents or guardians. You can use the services we provide only after your parents or guardians agree to this privacy policy. For details, you can refer to the "Minors' Privacy Protection" section for more information.

The salient points of this Privacy Policy are as follows:

2. We Collect Personal Information

A. Information you provide when using our products.

A.1 Guest Log-in

You can log in to our product as a guest for quick access.

A.2 Account Log-in

You can choose to register an account as required to log in to our products or use an account from a third party, such as Facebook or Google. We may collect your third-party account's public information, including avatar, username, account ID, Open ID, Device ID, and other information. If you log in via phone number or email, we may collect your mobile phone number and email account information. Please rest assured that we will protect the above information you provide in accordance with this policy.

A.3 Information Feedback

When you request information related to our products, or technical support, or contact us in any way, we might ask you to provide certain personal information, including your account, E-mail address, phone number, device ID, system language, and APP version.

B. Device information we collect when you use our products

B.1 Device Information

When you use other functions of our services, we may collect your relevant device information after obtaining your consent; for example, your device ID, device name, device type and version, system version, IP address, application ID, application interactions, Google Advertising ID (GAID/AAID) or other identifiers, network connection status, network access method and type. The purpose of collecting such information is to ensure the normal operation of the basic functions of the product, optimize product performance, and protect the security of your account.

Please be reminded that we might collect your [IMEI, IMSI, MAC address] if the system version of your Android device is below 6.0. Therefore, we strongly advise you to update it to 6.0 or a higher version for the better protection of your personal information.

B.2 Permissions Requested

In order to ensure the realization of specific functions and the safe and stable operation of the game, we may apply for or use relevant permissions of the operating system; before we turn on the permissions, we will simultaneously inform you of the corresponding purpose of opening the permissions and ask for your consent (except in cases where the operating system of the mobile device you use itself cannot support it). Details are as follows:

B.2.1 External Device Storage Permission

In order to save some of your game data and pictures and support picture-upload for the feedback function, we may apply for your external device storage permission (application access and writing to APP external storage space)

B.2.2 Network Connection Status

In the process of using our services, we need to check your network connection status in order to give you traffic reminders in order not to increase your mobile traffic.

B.2.3 Notification Permission

In the course of your using our services, we might allow the application to send notifications to remind or notify you of relevant information about the product.

B.2.4 Request permission for the application to receive messages from Google Cloud Messaging services, used to receive real-time messages and notifications.

B.2.5 Request permission for the application to create foreground services, in order to provide services to user programs.

B.2.6 Request permission for the application to control phone vibration, used to provide haptic feedback or alert the user; request permission for the application to keep the device awake, preventing the device from entering sleep mode.

B.2.7 Request permission for the application to bind to the Google Play store’s acquisition installer referral service, used to understand the channels through which users download and install applications.

B.2.8 Request permission for the application to use Google Play Billing Service, which is used for purchasing in-app goods or subscription services.

Tips for specific function permissions: If you need to turn off the function permissions enabled for the use of the above-mentioned specific functions, most mobile devices will support your needs. For specific methods, please refer to or contact the service provider or manufacturer of your mobile device. You can also contact us for assistance.

C. Other Information We Might Collect

C.1 We might collect other information when you use other services of our products. For example, when you purchase our services (including in-product items, in-product remove-ads, auto-subscription, etc. (services vary depending on the product.)) We will only receive result verification information confirming that you have completed the payment process from the payment service provider (Google), then provide corresponding products and services to you.

Please understand that the above payment service is provided by Google. If you wish to learn the specific rules as to how Google service provider collects personal information, please read Google's privacy policy.

Please note that individual device information, payment result verification information, and others cannot identify specific natural persons' information. If we combine this non-personal information with other information to identify the identities of specific natural persons or combine other personal information together, this type of non-personal information will be regarded as personal information which shall be anonymized and de-identified during the combination period unless you are authorized or the laws and regulations demand otherwise.

D. Cookie and Similar Technologies

D.1 Cookies are a neutral technology that allows web servers to store data on or read data from clients. To optimize your experience, we may use Cookies or similar technologies, but we will not use the above technologies for any purpose other than those described in this policy. Please understand that some services can only be realized by using the above technologies. If your device or related programs allow, you can turn off or delete the above technologies by changing the settings, or by visiting the provider's webpage. However, this action may affect your use of products and/or services.

3. Legal Basis for Our Use of Your Personal Information

We will strictly abide by the provisions of laws and regulations and the agreement with you, and use the collected information in accordance with this "Privacy Policy" and "User Agreement". We will not combine the information stored in the analysis software with the personally identifiable information you provide and will analyze the operation of the product based on the frequency and conditions of your use of the product, fault information, performance information, and other information to ensure the security of the service, constantly optimize our products and improve our service quality.

We will use the information we collect for the purposes covered by this Privacy Policy. If the scope of your personal information we intend to use exceeds the scope of this "Privacy Policy", we will modify the content of this "Privacy Policy" and obtain your express consent again before collecting your personal information.

4. Third-Party Services

In order to ensure the safe and stable operation of the game and realize specific functions, we provide you with third-party services in the game. We will carefully select third parties and third-party services, urge relevant third parties to collect and use your personal information in accordance with this guideline or other agreements with you and take appropriate security technology and management measures to protect your personal information security.

But please understand that third parties have their own privacy policies. In terms of your personal information security, we can only play a supervisory role within the scope of this policy. You can check their corresponding privacy policies for more about data practices in terms of privacy.

5. How Do We Share, Transfer, and Publicly Disclose Your Personal Information

Except for the situations stipulated in this "Privacy Policy" and "User Agreement", we will not actively share, provide or transfer your personal information to third parties. If there are other situations where your personal information is shared, provided or transferred or you request us to share, provide or transfer your personal information to a third party other than us, we will directly confirm with you and obtain your express consent. SkrGamer will not sell the information you provide to us and the information we collect from you to any other company for their own use. You have the right to not allow us to share, transfer or sell your personal data, you may contact us with the contact information provided below to excise your relevant right if you refuse to share, transfer or sell your personal data. At the same time, we will strictly abide by relevant laws and regulations and keep the above information confidential.

6. How Do We Store and Protect Your Information

A. Storage of Personal Information

We will not retain personal data collected, received and processed for the purposes described in this policy for longer than necessary. In order to protect your personal information, the information that we collect will be stored according to relevant privacy laws and regulations in related countries. We will also store collected personal information inside or outside of the country or region where we operate within the permitted confines of local laws and regulations.

If we cease to provide services or operate, we and the third parties we cooperate with will stop collecting your personal information in time and shall abide by relevant laws and regulations to inform you in advance and delete or anonymize your personal data after we cease to operate or provide services unless there are laws, regulations or regulatory authority that demand otherwise.

B. Information Security Protection

Your information security is very important to us, and we will use strict security systems and industry-wide security technologies and procedures to ensure that your personal information is not lost, leaked, destroyed or abused. Please remember, however, that no method of transmission over the Internet or method of electronic storage is 100% secure and reliable. We cannot guarantee its absolute security. We recommend that you pay full attention to the protection of personal information when using products and services, and we will also provide a variety of security functions to help you protect your personal information.

7. Minors' Privacy Protection

Based on relevant policy requirements and legal regulations, we will verify your age through pop-up window prompts in order to provide you with advertising services that are more in line with your rights and interests; but please be aware that we will only obtain information about whether you are a minor user, we will not use this information for any other purpose or combine it with other personal information.

We will strictly abide by relevant laws and regulations, and take reasonable and necessary measures to protect your personal information, especially the privacy protection of minor users. If you have any questions or feedback for our Privacy Policy, please contact us at skrgamer-tech@hotmail.com.

We do not intentionally collect or solicit personal data about any minors, nor do we knowingly allow such persons to use our services. If you are a minor, please do not send us any personal data about you; if we learn that we have collected personal data about a minor, we will delete that data as soon as possible. If you believe we may have data from or about minors, please contact us.

Please note that different countries have different definitions of minors. In order to ensure greater security and protection of minors' information, we limit the age of minors to 13 according to the laws and regulations of relevant countries or the age of minors defined by relevant national regulations, please contact us in time if you have any questions.

8.Rights You Enjoy Regarding Personal Information

(1) Right to Access and Information

You have the right to request access to the personal information related to you that we have collected or that you have provided to us.

(2) Right to Correct

If your personal information is inaccurate or incomplete, you can ask us to correct or supplement your personal data.

(3) Right to Erasure (“Right to be Forgotten”)

You can request the deletion of your personal information when it is justified according to applicable law and when you have a legitimate reason for doing so, unless exceptions under applicable laws (such as the exercise of freedom of speech and information) apply. Please note that if you choose to delete this information, some functionalities requiring this type of information may no longer be available.

(4) Right to Restrict Processing

You can ask us to restrict the processing of your personal information. If you believe that our processing of your personal information is non-compliant, you can request that we restrict the use of your personal information.

(5) Right to Data Portability

You have the right to receive your personal information provided to us in a structured, commonly used, and machine-readable format. Furthermore, you have the right to transfer this data to another party without hindrance from us, except where legally exempt. This right to data portability shall not adversely affect the rights and freedoms, liberties, and rights of others.

(6) Right to Object

You have the right to object to our processing of your personal information. You can contact us directly to make this request.

(7) Right to Withdraw Consent

You have the right to withdraw your consent under applicable legal regulations. Withdrawing consent should not affect the legality of the data processing based on the consent before its withdrawal.

(8) Right to Account Cancellation

If you wish to cancel your account created within this product and clear game information, you can contact us for processing. Please be aware that account cancellation is irreversible. Once cancelled, your related data will be deleted, so please proceed with caution.

(9) Right to Complain

Without hindrance to any other administrative or judicial remedy, if you believe that the way we process your personal information infringes on your legal rights, you can directly contact us to lodge a complaint or you can file a complaint with the local supervisory authority under applicable law.

If you have any questions or requests regarding the above rights and appeals, please contact us using the contact information we provide. We will verify your identity and undertake reasonable actions upon determining your specific need.

9. Supplementary Article for Other Regions

A. Privacy Protection for California Residents

If you are a resident of California, the California Consumer Privacy Act (“CCPA”) applies when you use our services.

1. General Rights You Have under the CCPA:

(1) Right to delete personal information: You have the right to request the deletion of your personal information, except where exceptions apply under law, such as where we need to retain your information to fulfill legal obligations or secure freedom of speech.

(2) Right to correct inaccurate personal information: You have the right to request that we correct any inaccurate personal information held about you to maintain accuracy.

(3) Right to know about the personal information we collect or store: You have the right to request certain information from us, such as the sources from which your personal information was collected and the purpose for collecting it, the categories of personal information we store, etc.

(4) Right to refuse the processing of your personal information: You have the right to object to or refuse the processing of your personal information.

2.Right to Opt-out of Sale or Sharing

We will not sell your information to any third parties, nor will we share your information with other third parties without your consent. Under applicable CCPA laws, you have the right to opt-out of the sale or sharing of your personal information now. You can contact us to make this request.

3.Retention of Your Personal Information

We will retain your information as reasonably necessary to achieve the purposes described in this policy (such as complying with our legal obligations, managing our internal records, enforcing our terms, and resolving disputes), within the time limits prescribed by the CCPA, unless a longer retention period is required or permitted by law.

4.Right to Restrict Use and Disclosure of Sensitive Personal Information

In practice, we generally do not collect your sensitive personal information. Should collection of your sensitive personal information be necessary for service purposes, we will obtain your consent separately, including for disclosing your sensitive information. Furthermore, you may restrict our use or disclosure of your sensitive information.

In accordance with the applicable provisions of the CCPA, we will provide solutions to all above rights requests within 45 days. If necessary, we may extend the resolution process and will inform you accordingly.

B.Privacy Protection for Residents of European Economic Area, Switzerland, and United Kingdom

If you are a resident of European Economic Area, Switzerland, and United Kingdom, relevant laws like General Data Protection Regulation (GDPR) or UK GDPR apply when you use our services. You have certain data protection rights and choices. You may contact us to solve your questions should you have any.

(1)Right to Access and Information

You have the right to request access to the personal information related to you that we have collected or that you have provided to us.

(2) Right to Correct

If your personal information is inaccurate or incomplete, you can ask us to correct or supplement your personal data.

(3) Right to Erasure (“Right to be Forgotten”)

(4) Right to Restrict Processing

(5) Right to Data Portability

(6) Right to Object

You have the right to object to our processing of your personal information. You can contact us directly to make this request.

(7) Right to Withdraw Consent

You have the right to withdraw your consent under applicable legal regulations. Withdrawing consent should not affect the legality of the data processing based on the consent before its withdrawal.

(8) Right to Account Cancellation

(9) Right to Complain

C. Privacy Protection for Residents of Virginia

If you are a resident located in the state of Virginia, the Virginia Consumer Data Protection Act (VCDPA) applies when you use our services. Under the VCDPA, you enjoy certain data protection rights, such as:

(1) Right to Access and Information

You have the right to understand the personal information we have collected about you, including the sources and purposes of such information.

(2) Right to Correct and Maintain Your Personal Information

You have the right to request the correction of inaccurate personal information that we have collected or you have provided to us.

(3) Right to Delete

Within the limits allowed by law and when you have reasonable and legitimate reasons, you have the right to request the deletion of your personal information. However, please be aware that certain legal exceptions (such as the protection of freedom of speech and information) may limit the exercise of this right.

(4) Right to Appeal or Complain.

You have the right to raise any reasonable appeals or complaints regarding any of your above rights. You can contact us directly and we will do our utmost to assist you in resolving the issue.

D. Privacy Protection for Residents in Brazil

If you are a resident located in Brazil, the Brazilian General Data Protection Law (Lei Geral de Protecao de Dados Pessoais, LGPD) will apply when you use our services.

1. Under the LGPD, you enjoy certain rights, including but not limited to:

(1) Right to Access: You have the right to know whether your personal data is being collected, processed, stored, or transmitted, and for what purposes.

(2) Right to Correct: If you discover that your personal data is incorrect or inaccurate, you have the right to request that the data controller correct it.

(3) Right to Delete (right to be forgotten): In specific circumstances, such as if the data is no longer necessary, the data controller has violated the law, or you withdraw your consent, you have the right to request that the data controller delete some of your personal data.

(4) Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transfer this data to another data controller.

(5) Right to Object: You have the right to object at any time to automated decision-making based on personal characteristics, as well as to data processing for marketing, market research, or other purposes.

(6) Right to Complain: If you believe that your data rights have been infringed, you have the right to file a complaint with Brazil’s data protection authority (Autoridade Nacional de Proteção de Dados, ANPD) and seek legal remedies.

2. Processing of Requests for These Rights

According to relevant rights applicable under LGPD that includes but is not limited to requests for the aforementioned rights, please contact us at skrgamer-tech@hotmail.com if you have any questions or claims. We will make every effort to resolve your issue after verifying your valid request.

10. Updates of This Privacy Policy

We may update this Privacy Policy from time to time. When we update the Privacy Policy, we will do so by updating the "Last Updated" date at the top of this Policy and posting the new Privacy Policy. Your continued access or use of the platform after the updated policy date indicates your acceptance of the updated policy. If you do not agree to the updated policy, please stop accessing or using the platform immediately.

Please note that if we need to adapt the policy to legal requirements, the new policy will take effect immediately or as required.

11. Contact information

If you have any questions or requests about this privacy policy, you can contact our data protection officer SkrGamer by sending us an email at skrgamer-tech@hotmail.com. We will give you feedback within fifteen working days after verifying the relevant information.