Table of Contents
1. Introduction
2. Information We Collect
3. Legal Basis for Data Collection
4. How We Use Your Data
5. Data Sharing and Disclosure
6. Data Security
7. Data Retention
8. Your Rights
9. Children's Privacy
10. International Data Transfers
11. Cookies and Tracking Technologies
12. Third-Party Services
Privacy Policy
Effective Date: November 2025Last Updated: November 04, 2025
1.Introduction
Welcome to Skillheed, operated by Nickicon Information Technology Private Limited with its
head office in Delhi, India. We are committed to protecting your privacy and ensuring the
security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information
when you use our comprehensive EdTech and hiring platform, which includes
NEP-compliant LMS, mentorship matching, assessment systems, proctoring solutions,
community engagement features, and hiring services.By using Skillheed, you agree to the collection and use of information in accordance with this
policy. If you do not agree with our policies and practices, please do not use our services.
Note: This policy applies to all users including students, teachers, parents, mentors, job
seekers, schools, colleges, and institutes accessing our platform.
2.1 Personal Information
1.Full name, email address, phone number
2.Date of birth, gender, and profile photograph
3.Educational qualifications and institutional affiliations
4.Professional background and work experience
5.Parent/guardian information (for students under 18)
2.2 Academic Data
1.Grades, marks, and academic performance records
2.Assessment and test scores
3.Course enrollment and completion status
4.Homework, assignments, and project submissions
5.Attendance records and participation metrics
6.Holistic Progress Card (HPC) data
2.3 Professional Data
1.Resume/CV and cover letters
2.Work experience and employment history
3.Skills, certifications, and competencies
4.Interview recordings and responses
5.Job application data and preferences
2.4 Device and Usage Information
1.IP address, browser type, and operating system
2.Device identifiers and hardware information
3.Pages visited, features accessed, and time spent
4.Clickstream data and navigation patterns
5.Cookies and similar tracking technologies
2.5 Location Data
1.Approximate location for job and internship matching
2.School/institute location information
2.6 Mentorship and Community Data
1.Posts, comments, and shared content
2.Messages and communications with mentors/peers
3.Event participation and poll responses
4.Group and page memberships
2.7 Payment Information
1.Payment method details (processed by third-party payment gateways)
2.Billing address and transaction history
3.Subscription and fee payment records
2.8 AI-Generated Profiles
1.Cognitive profiles and learning style analysis
2.IQ test results and interest profiling
3.Skill assessments and career recommendations
4.Foundational literacy and numeracy profiles
5.Oral Reading Fluency (ORF) analysis data
2.9 Proctoring Data
1.Webcam images and video recordings during proctored assessments
2.Browser activity and tab switching behavior
3.Identity verification data
4.Audio recordings (for oral assessments)
3.Legal Basis for Data Collection
We collect and process your data based on the following legal grounds:
1.Consent: You have given explicit consent for us to collect and process your
personal data for specific purposes
2.Contractual Necessity: Processing is necessary to fulfill our service agreement
with you
3.Legal Obligation: We must process your data to comply with Indian laws including
DPDP Act 2023, IT Act 2000, and educational regulations
4.Legitimate Interests: Processing is necessary for our legitimate business
interests, such as fraud prevention, security, and service improvement
5.Educational Purpose: Processing student data for educational delivery as per
NEP 2020 guidelines
4.How We Use Your Data
We use the collected information for the following purposes:
1.Service Delivery: Provide access to LMS, courses, assessments, and educational
content
2.Mentorship Matching: Connect students with appropriate mentors based on skills
and interests
3.Hiring Services: Match job seekers with employment opportunities and facilitate
recruitment
4.AI-Powered Analysis: Generate cognitive profiles, skill assessments, and
personalized career recommendations
5. Proctoring: Conduct secure, AI-monitored assessments and verify test-taker
identity
6. Progress Tracking: Monitor student performance and generate Holistic Progress
Cards
7.Community Features: Enable social interactions, posts, events, and group
activities
8.Communication: Send notifications about courses, events, opportunities, and
platform updates
9.Payment Processing: Handle fee payments and subscription management
10. Platform Improvement: Analyze usage patterns to enhance user experience
11.Security: Detect and prevent fraud, abuse, and unauthorized access
12.Compliance: Meet legal, regulatory, and NEP compliance requirements
13.Research: Conduct anonymized research to improve educational outcomes
5.Data Sharing and Disclosure
We may share your information with the following parties:
5.1 Service Providers
1.AWS (Amazon Web Services): Hosting and cloud infrastructure
2.Payment Gateways: Processing transactions and managing payments
3.Analytics Tools: Understanding platform usage and performance
4.Communication Services: Email, SMS, and WhatsApp Business providers
5.2 Educational Institutions
Schools, colleges, and institutes you are affiliated with
Teachers and administrators (for student performance data)
Parents/guardians (for students under 18)
5.3 Employers and Recruiters
Your profile data when you apply for jobs or internships (with your consent)
Assessment results relevant to job applications
5.4 Mentors and Community Members
Profile information shared within mentorship programs
Public posts and community engagement data
5.5 Legal Authorities
When required by law, court order, or government regulation
To protect our legal rights and prevent fraud
In emergency situations to protect user safety
Important: We do not sell your personal data to third parties for marketing purposes. Any
data sharing is strictly for the purposes outlined in this policy.
6.Data Security
We implement robust security measures to protect your data:
1.Encryption: SSL/TLS encryption for data in transit and AES-256 encryption for
data at rest
2.AWS Security: Leveraging AWS infrastructure with industry-leading security
standards
3.Access Controls: Role-based access with multi-factor authentication
4.Regular Audits: Periodic security assessments and vulnerability testing
5.Data Backup: Regular backups with secure storage
6.Employee Training: Staff confidentiality agreements and security awareness
programs
7.Incident Response: Procedures for detecting and responding to security breachesDespite our best efforts, no method of transmission or storage is 100% secure. We cannot
8. guarantee absolute security but continuously work to improve our protection measures.
Despite our best efforts, no method of transmission or storage is 100% secure. We cannot
guarantee absolute security but continuously work to improve our protection measures.
7.Data Retention
We retain your data for the following periods:
Active Accounts: Until you request deletion or close your account
Student Academic Records: As per NEP 2020 compliance requirements (typically
5+ years)
Assessment Results: At least 5 years for educational record purposes
Hiring Platform Data: As per user preference settings (can be deleted anytime)
Payment Records: 7 years as per Indian financial regulations
Deleted Accounts: Personal data removed within 90 days, with certain data
retained for legal compliance
After the retention period, we will securely delete or anonymize your data unless longer
retention is required by law.
8.Your Rights
Under the DPDP Act 2023 and GDPR (where applicable), you have the following rights:
Right to Access: Request a copy of all personal data we hold about you
Right to Correction: Update or correct inaccurate information●
Right to Deletion: Request deletion of your personal data (Right to be Forgotten)
Right to Data Portability: Receive your data in a structured, machine-readable
format
Right to Withdraw Consent: Withdraw consent for data processing at any time
Right to Restrict Processing: Limit how we use your data
Right to Object: Object to processing based on legitimate interests
Right to Opt-Out: Unsubscribe from marketing communications
To exercise these rights, contact our Grievance Officer or email contact@skillheed.com. We
will respond within 30 days as required by law.
9.Children's Privacy
Skillheed provides educational services to students, including minors. We are committed to
protecting children's privacy:
Age Requirement: Users must be at least 13 years old to create an account
Parental Consent: Students under 18 require verifiable parental or guardian
consent
Parental Controls: Parents can access and manage their child's data through the
parent dashboard
Limited Data Collection: We collect only data necessary for educational purposes
No Targeted Marketing: We do not serve targeted advertisements to minors
Educational Use Only: Student data is used strictly for educational delivery and
progress tracking
For Parents: You have the right to review, correct, or request deletion of your child's
information. Contact us at contact@skillheed.com.
10.International Data Transfers
Your data is primarily stored in AWS data centers located in India and other regions. When
data is transferred internationally, we ensure:
Compliance with DPDP Act 2023 for cross-border data transfers
Adequate protection through standard contractual clauses
GDPR compliance for data involving EU users
Secure transmission protocols for all data transfers
11.Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Essential Cookies: Required for platform functionality and security
Analytics Cookies: Help us understand usage patterns and improve services
Functional Cookies: Remember your preferences and settings
Session Cookies: Maintain your login state
You can control cookies through your browser settings. Note that disabling certain cookies
may affect platform functionality.
12.Third-Party Services
Our platform integrates with third-party services:
AWS for hosting and infrastructure
Google Analytics for usage analytics
Payment gateways for transaction processing
WhatsApp Business API for communications
Email service providers (SMTP)
These third parties have their own privacy policies. We are not responsible for their practices
and encourage you to review their policies.