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Last updated: 2026-06-17

This Privacy Policy describes how SISTEMAS DE OPERACIÓN CONTINUA, S.A. DE C.V. (“Company”, “we”, “us”, or “our”) collects, uses, and shares information when you use our mobile applications published on Google Play, including: Snake Puzzle (and other apps under the same developer account that link to this Privacy Policy).

If you have any questions, contact us at: alejandrorod03913@gmail.com

1. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

Definitions

For the purposes of this Privacy Policy:

Application means any mobile app published by the Company on Google Play that links to this Privacy Policy.

Company refers to SISTEMAS DE OPERACIÓN CONTINUA, S.A. DE C.V.

Device means any device that can access the Application such as a smartphone or tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Application.

Service Providers means third-party companies or individuals that process data on our behalf.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

You means the individual accessing or using the Service.

2. Information We Collect

We may collect information automatically when you use the Application, and we may receive information via integrated third-party SDKs (listed below).

2.1 Usage Data (collected automatically)

Usage Data may include information such as:

Device type, manufacturer, and model

Operating system and version

App version and app interactions (e.g., screens viewed, session duration, crash logs)

Approximate location derived from IP address (depending on network/SDK behavior)

Advertising identifiers (e.g., Google Advertising ID / AAID) and similar identifiers

Network information and diagnostics

2.2 Advertising and Analytics Data

The Application may show ads and measure performance. This can involve collecting identifiers and event data to: (a) serve and measure ads, (b) prevent fraud, (c) understand usage and improve the Service.

2.3 Data You Provide

In general, our games do not require you to create an account. If you contact us by email, we will receive the content of your message and your email address.

3. How We Use Your Information

We may use information we collect to:

Provide and maintain the Service

Improve user experience, gameplay, and app performance

Monitor crashes and troubleshoot issues

Serve advertisements and measure ad performance

Detect, prevent, and address technical issues, abuse, or fraud

Respond to your requests and provide support

4. Third-Party SDKs and Sharing

We use third-party services/SDKs that may collect information used to identify you or your device. These providers process data in accordance with their own privacy policies.

4.1 SDKs used in our apps

Firebase (Google) — analytics, crash reporting, performance monitoring, and/or related services.

Google AdMob (Google) — advertising, ad measurement, and fraud prevention.

Facebook SDK (Meta) — analytics/ads measurement and related features (depending on integration).

TikTok SDK — analytics/ads measurement and related features (depending on integration).

We do not sell your personal information in the traditional sense. However, some third-party SDKs may process device identifiers and usage data for advertising and analytics purposes as described above.

5. Legal Bases (EEA/UK - if applicable)

If you are located in the European Economic Area or the United Kingdom, our legal bases for processing may include:

Legitimate interests (e.g., analytics, fraud prevention, improving the Service)

Consent (e.g., where required for personalized advertising or certain analytics)

Compliance with legal obligations

6. Children’s Privacy

Our Service is not intended for children under 13 (or the age defined by local law) without parental consent. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to delete such information.

7. Data Retention

We retain information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the data type and the relevant SDK configurations.

8. Security

We use commercially reasonable safeguards designed to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have rights such as:

Access, correct, or delete your personal data

Object to or restrict certain processing

Withdraw consent where processing is based on consent

You can also limit ad personalization through your device settings (e.g., Google settings) and review provider options in their respective privacy policies.

10. Links to Other Websites

The Service may contain links to other websites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

11. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will post the new Privacy Policy on this page and update the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us by email: alejandrorod03913@gmail.com

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