Effective Date: 05-09-2025
Simlicity Network Limited (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the SimpleFlow App, a platform for managing tickets and commissions for ISP providers.
We collect only the information necessary to provide access to the platform. This includes account details such as name, email address, and password, which are created and managed by the administrator. We also collect usage information related to activities within the app, such as ticket management and commission tracking, and basic device information such as device type and operating system to ensure proper functionality.
We do not collect sensitive personal data such as financial details, precise location data, or contact lists unless required for support or compliance purposes.
The information we collect is used to provide access to the app and its features, verify identity, and secure user accounts. It also helps us improve app performance and user experience, communicate important updates, and comply with legal and regulatory requirements.
We do not sell or rent personal information to third parties. Information may only be shared with administrators who manage user accounts, trusted service providers who support app operations such as hosting or security, or when required by law to comply with legal obligations and protect rights, property, or safety.
We apply appropriate security measures to protect user information against unauthorized access, alteration, disclosure, or destruction. Passwords are encrypted, and access to user accounts is restricted to authorized personnel only.
Information is retained as long as an account is active or as required for business and legal purposes. When information is no longer needed, it is securely deleted.
The SimpleFlow App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, it will be promptly deleted.
Depending on your jurisdiction, you may have the right to access, update, or delete your personal information. You may also request a copy of the data we hold about you or restrict certain types of data processing. To exercise these rights, please contact us using the details below.
This Privacy Policy may be updated from time to time. Any changes will be reflected with a new “Last Updated” date. We encourage users to review this policy regularly to stay informed.
For questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Simlicity Network Limited
Email: admin@simplicitynetworks.co.ke
Address: Zimmerman, Nairobi