SilverSingles Refund

What do I need to do to get my SilverSingles Refund ?

Did you purchase that was not yours? Are you confused your payment? Let us assist you.

Refunds are easy to request Contact the customer Care team.

Contact us using Our Contact Form.

We will respond to you as soon as we can.

Contact the customer Care team to ask for the refund.

If you decide to contact us by email, make sure to clearly mention you want to get a reimbursement. We will be in touch with our customer Care team will respond to you as quickly as is feasible.

Consider the following prior to making a request:

• The right to resign from your subscription is valid for three calendar daysafter your first payment of the subscription.
  
  

• If you've started using the payment service such as through sending messages, your option to terminate your agreement expires.
  
  

• The renewal of a subscription cannot be qualified for a refund.

For more information, look up our Terms and Condition.

Contact Apple App Store or Google Play If you bought your subscription using the app.

How can I end My Premium Subscription?

You can stop any automatic renewals of Premium by logging onto via the link below: Online cancellation form

After you have signed in to your profile, you must go through these steps:

1. Go into My Account by using the menu. then select M membership.

2. Click the cancel button "Cancel".

3. Select the reason you want to cancel and then click/tap to continue.

4. Enter your password and then click/tap to confirm..

If you have purchased through the app and would like to cancel your purchase, please read these guides: iOS | Android

If you've followed the steps mentioned above after which you will be sent an confirmation message sent by our company. You'll be able to access all Premium features until the end of your subscription.

If you notice " Your cancellation is not yet complete" Please contact Customer Support to complete the cancellation.

Of course, you're always welcome to contact our team at anytime should you need assistance.

Further details regarding the cancellation notice period on our Terms and Conditions.

If you would like to turn the auto-renewal feature back on you can go to the 'Membership then click/tap Reactivate'.

How do I delete my profile?

If you'd prefer remove your account permanently erase your account, you can do it through the website or via the application. You can scroll down for the steps.

Your profile, matches and messages will be entirely and irrevocably deleted. We won't be able to restore your profile.

Premium subscribers should stop automatically renewing their membership prior the time of deletion.

• Members who have purchased from the website:
  
  Check out the following article on how can I end my premium subscription?
  
  

• Members who have In-app purchases:
  
  For more information, please visit the following pages: iOS | Android