Terms of Use
Last Updated: March 7, 2026
By downloading or using SiloNotes ("the App"), you agree to these Terms of Use. If you do not agree, do not use the App.
1. Acceptance of Terms
By accessing or using SiloNotes, you confirm that you are at least 13 years of age and agree to be bound by these Terms. If you are using the App on behalf of an organization, you represent that you have authority to bind that organization.
2. Description of Service
SiloNotes is a privacy-first client intelligence application that allows users to manage client notes, extract structured entities, visualize knowledge graphs, and capture voice notes. All data is stored locally on your device.
3. Accounts and Subscriptions
SiloNotes offers a free tier with limited features and a Pro subscription that unlocks additional functionality. Subscriptions are managed through your Apple ID and are subject to Apple's terms and conditions for auto-renewable subscriptions.
- Monthly Plan: $4.99/month
- Yearly Plan: $34.99/year
- Both plans include a 1-week free trial
Payment is charged to your Apple ID account at confirmation of purchase. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. You can manage and cancel subscriptions in your device's Settings > Apple ID > Subscriptions.
4. Free Trial
If offered, the free trial period lasts 7 days. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription and your payment method will be charged.
5. User Conduct
You agree to use SiloNotes only for lawful purposes. You are solely responsible for the content you create, store, and manage within the App. You agree not to:
- Use the App to store or distribute illegal content
- Attempt to reverse engineer, decompile, or disassemble the App
- Use the App in any way that could damage or impair its functionality
6. Intellectual Property
SiloNotes and its original content, features, and functionality are owned by Biosync and are protected by international copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the App for personal or business purposes.
7. Data and Privacy
SiloNotes stores all data locally on your device. We do not collect, transmit, or store your data on external servers. For more information, please refer to our Privacy Policy.
8. Disclaimer of Warranties
SiloNotes is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the App will be uninterrupted, error-free, or free of harmful components.
9. Limitation of Liability
To the maximum extent permitted by law, Biosync shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the App.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of the App after changes constitutes acceptance of the updated Terms.
11. Termination
We may suspend or terminate your access to the App at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or the App.
12. Contact Us
If you have questions about these Terms, contact us at:
Privacy Policy
Last Updated: March 7, 2026
Biosync ("we", "our", "us") operates SiloNotes ("the App"). This Privacy Policy explains how we handle information when you use the App.
Your privacy is not just a feature — it is the foundation of SiloNotes.
1. Information We Collect
We do not collect personal information. SiloNotes is designed to store all data locally on your device. We have no servers, no databases, and no analytics that receive your data.
Specifically:
- Client names, notes, and entities you create are stored only on your device using Apple's on-device storage framework.
- Voice recordings used for transcription are processed on-device and are never transmitted to external servers.
- Biometric data (Face ID) is handled entirely by Apple's operating system. We never access, store, or transmit biometric data.
2. Data Storage
All data created within SiloNotes is stored locally on your device. We do not use cloud storage, remote databases, or third-party data services. If you delete the App, all data stored within it is permanently removed.
3. Microphone and Speech Recognition
SiloNotes requests access to your device's microphone and speech recognition capabilities for the Voice-to-Silo feature. This feature:
- Processes audio on-device using Apple's Speech framework
- Does not record, store, or transmit audio to any external server
- Can be disabled by revoking microphone or speech recognition permissions in your device Settings
4. Face ID
SiloNotes uses Face ID to protect access to your client data. Biometric authentication is handled entirely by Apple's LocalAuthentication framework. We never receive, process, or store your biometric data.
5. Subscriptions and Payments
Subscription purchases are processed entirely by Apple through the App Store. We do not collect or have access to your payment information, credit card details, or Apple ID credentials.
6. Third-Party Services
SiloNotes does not integrate with any third-party analytics, advertising, or tracking services. We do not use:
- Analytics SDKs
- Advertising frameworks
- Crash reporting services that transmit data externally
- Social media tracking pixels
7. Children's Privacy
SiloNotes does not knowingly collect information from children under the age of 13. The App is intended for business professionals and is not directed at children.
8. Data Sharing
We do not sell, trade, rent, or otherwise share any user data with third parties. Since all data remains on your device, there is no data for us to share.
9. Data Retention
Since all data is stored locally on your device, you have full control over data retention. You can delete individual clients, notes, and entities at any time within the App. Deleting the App removes all associated data permanently.
10. Security
SiloNotes employs the following security measures:
- Face ID biometric authentication to restrict access
- On-device-only data storage with no network transmission
- Apple's built-in data protection and encryption at the operating system level
11. Your Rights
You have complete control over your data at all times. You can:
- View all data stored in the App
- Delete any or all data within the App
- Revoke device permissions (microphone, Face ID) in Settings
- Delete the App to permanently remove all data
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by the "Last Updated" date at the top of this page. Continued use of the App after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
support@biosync.com