Privacy Policy

Privacy Policy

Shri Vishweshwar Nagari Sahakari Patsanstha Maryadit, Almala

Shri Vishweshwar Nagari Sahakari Patsanstha Maryadit, Almala ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our mobile application ("App").

1. Information We Collect

We may collect the following types of information from users of our App:

a. Personal Information

• Name

• Mobile number

• Email address (if provided)

• PAN, Aadhaar or other ID proof (for account-linked services)
  
  

b. Device Information

• Device model and type

• Operating system version

• App version

• Unique device identifiers

c. Usage Data

• Date and time of access

• Features accessed

• Crash logs and diagnostics

• Location data (only if required and permission is granted)

2. How We Use Your Information

Your information is used for the following purposes:

• To authenticate and provide access to banking services

• To enhance user experience and app performance

• To communicate updates, alerts, and service-related information

• To comply with legal and regulatory requirements

• For fraud prevention and security
  
  

3. Permissions Required by the App

The App may request the following permissions:

• Location Access: For locating branches or ATMs (if needed)

• Camera & Storage: For uploading documents or identity proofs

• Phone Access: For auto-verification of mobile number

• SMS Access: For OTP auto-detection (if applicable)

Users may grant or deny these permissions through their device settings.

4. Data Protection and Security

We implement appropriate security measures to protect your personal information, including:

• End-to-end encryption for sensitive data

• Regular security audits

• Restricted access to authorized personnel only

• No sharing of your data with third parties without your consent

5. Data Retention

Your personal data is retained only as long as necessary to fulfill the purpose for which it was collected or as required by law.

6. Third-Party Services

We do not share your personal data with third-party advertisers. However, we may use third-party tools (e.g., analytics or push notification services) that process limited non-personal information to improve app performance.

7. Your Rights

You have the right to:

• Access and update your personal information

• Withdraw consent (may affect app functionality)

• Request deletion of your data (as permitted by law)

• Contact us with concerns or questions about privacy
  
  

8. Contact Us

For any questions or concerns regarding this Privacy Policy or data usage, please contact:

Shri Vishweshwar Nagari Sahakari Patsanstha Maryadit, Almala
📧 Email: svnspalmala@gmail.com 

9. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be notified through the App or official website. Continued use of the App implies acceptance of the updated policy.