Help & Support | Shree Sirohi Jain Sangh Chennai
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How can we help you? Find answers to common questions or contact our support team. We are here to help our community members stay connected.
1. Contact Us
Email Support:
support@shreesirohi.com
(Response Time: Within 24 hours)
WhatsApp Support:
+91 9876543210 (Instant messaging for quick queries)
Call Support:
+91 9876543210
(Available Monday to Saturday, 10:00 AM – 6:00 PM)
2. Frequently Asked Questions (FAQ)
How do I update my profile?
Go to the Profile tab in the app and select Edit Profile. Update your information and tap Save Changes.
How can I add family members?
Navigate to Profile > Family Details, then tap the "+" button to add family members.
How do I search for members?
Go to Find A Member from the home screen and use the search bar.
How can I register for events?
Go to the Events section, select an event, and tap Register.
Is my data secure?
Yes. We prioritize your privacy. You can manage visibility settings in the app.
3. Account Management & Deletion (Guideline 5.1.1 Compliance)
Account Creation:
User accounts are created and managed through our official website by administrators. The mobile app does not support direct account registration.
Request Account Deletion:
If you wish to delete your account and associated data, you can do so through the following methods:
Visit our website and submit a deletion request:
(Add your direct deletion page link here — this is important for Apple approval)OR send an email to support@shreesirohi.com from your registered email address with the subject:
"Account Deletion Request"
What happens next:
Our team will verify your request
Upon confirmation, your account and all associated data will be permanently deleted within 30 days
Important:
This action is permanent and cannot be undone.
4. Privacy Policy
Privacy Policy:
https://sites.google.com/view/ssjsc-privacy-policy