ShellysBistro
ShellysBistro ("we", "our", or "us") operates the ShellysBistro mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application available on Google Play Store and Apple App Store.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect the following types of information:
Full Name
Email Address
Phone Number
Delivery Address
Profile Image (if uploaded)
Order history
Selected items
Special instructions
Precise location (if user allows GPS access)
Approximate location
Location is used only for delivery services and improving user experience.
Device type
Operating system version
IP address
App usage data
Crash logs
This app currently supports Cash on Delivery only. No payment card data is collected or stored.
We use the collected information to:
Create and manage your account
Process food orders
Deliver orders to your location
Provide customer support
Send order updates and notifications
Improve app performance
Comply with legal obligations
Our App may use third-party services including:
Google Firebase (Authentication, Analytics, Crash Reporting)
Push notification services
These third parties may collect information in accordance with their own privacy policies.
ShellysBistro may send:
Order status updates
Promotional offers
Important service notifications
Users can disable notifications anytime from device settings.
We do NOT sell your personal information.
We may share information with:
Restaurant partners (to process your order)
Delivery personnel
Legal authorities if required by law
We retain your information:
As long as your account is active
As required by legal obligations
For dispute resolution and fraud prevention
Users may request deletion of their account at any time.
Users can request account deletion by:
Contacting us at:ebayahmedalaisa@gmail.com
Or using in-app account deletion option (if available)
Upon request, we will delete personal data except where legally required to retain it.
ShellysBistro does not knowingly collect personal information from children under 13 years of age. If we become aware of such data collection, we will delete it immediately.
We implement reasonable technical and organizational security measures to protect your information. However, no method of transmission over the internet is 100% secure.
Your information may be stored and processed on servers located outside your country, depending on hosting providers.
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion
Withdraw consent
Object to processing
To exercise these rights, contact us at: ebayahmedalaisa@gmail.com
The app may request the following permissions:
Location access (for delivery)
Storage access (for profile image upload)
Camera (if profile image capture is enabled)
Internet access (required for functionality)
We may update this Privacy Policy from time to time. Updates will be posted inside the app and on our official website.
If you have any questions about this Privacy Policy, please contact:
Email: ebayahmedalaisa@gmail.com