Effective Date: 12/18/2024
Introduction
Welcome to ShoppingWay. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Android application (the "App").
By using ShoppingWay, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.
1. Information We Collect
To provide our services, we collect the following types of information:
Personal Information: When you create an account or process orders, we may collect:
Name
Email address
Phone number
Profile picture
Address
Media Access:
To upload a profile picture, share or upload product images/files, we may request access to your device’s media/gallery.
Notification Access:
To send updates, order status, and promotional notifications, we request notification permissions.
Microphone Access:
For voice messages in the chatbox feature, microphone access will be required.
Note: These permissions are only required for specific features and will not be activated without your consent.
2. How We Use Your Information
We use the information we collect to:
Create and manage your account.
Process and fulfill orders.
Provide customer support.
Improve and personalize your user experience.
Communicate important updates, including order status and promotional offers.
Enable features such as image uploads, voice messages, and notifications.
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Third-party providers who assist in processing orders, delivering products, and supporting app functionality.
Courier Services: To process and deliver your orders, we may share your collected information, such as name, address, and phone number, with our partnered courier service providers.
Legal Requirements: If required by law, we may disclose information to comply with legal obligations.
4. Permissions and Access
The App requires certain permissions to provide enhanced functionality. These include:
Media Access: To upload profile pictures and share product images/files.
Notification Access: To send notifications about your orders or app updates.
Microphone Access: For voice messages in the chatbox.
These permissions are optional and will only be activated with your explicit consent when you use specific features.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Choices
You have the right to:
Update or correct your account information.
Withdraw permissions previously granted by adjusting your device settings.
Delete your account and associated data by contacting our support team.
7. Children’s Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this policy periodically for any changes. Continued use of the App after any changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: Support@shoppingway.pk
Thank you for trusting ShoppingWay. Your privacy is our priority.