Interpretation
Words with capitalized initial letters have specific meanings defined below. These definitions apply whether the terms are used in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
Account
A unique account created for you to access our Service or specific parts of it.
Affiliate
Any entity that controls, is controlled by, or is under common control with a party. “Control” means owning 50% or more of the shares, equity interests, or other securities entitled to vote on the election of directors or other governing authorities.
Application
The software application provided by the Company and installed by you on any electronic device, named ShivayApps.
Company
Referred to as “the Company,” “We,” “Us,” or “Our” in this Policy, and represents ShivayApps.
Country
Refers to Gujarat, India.
Device
Any device capable of accessing the Service, such as a smartphone, computer, or tablet.
Personal Data
Any information that identifies, or can be used to identify, an individual.
Service
Refers to the Application.
Service Provider
Any individual or legal entity that processes data on behalf of the Company. This includes third-party companies or individuals engaged to facilitate or provide the Service, perform Service-related tasks, or assist in analyzing Service usage.
Usage Data
Information collected automatically, generated either through use of the Service or from the Service’s internal systems (e.g., page visit duration).
You
The individual using the Service, or the company or legal entity on whose behalf the Service is being used.
While using our Service, we may request certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:
Email address
Usage Data
Usage Data is collected automatically when you interact with the Service.
This may include information such as:
Your device’s Internet Protocol (IP) address
Browser type and version
The pages you visit within the Service
The time and date of your visit
Time spent on pages
Unique device identifiers
Other diagnostic or performance data
When accessing the Service through a mobile device, we may also collect:
Type of mobile device used
Mobile device unique ID
Mobile device IP address
Mobile operating system
Type of mobile Internet browser used
Unique device identifiers
Additional diagnostic data
We may also receive information sent by your browser whenever you visit or access the Service.
Our application requires certain permissions to provide a smooth, responsive, and feature-rich messaging experience. Below is an overview of the permissions we request and why they are needed:
FOREGROUND_SERVICE
Allows the app to run essential services in the foreground to maintain uninterrupted messaging and notifications.
ACTION_MANAGE_OVERLAY_PERMISSION
Enables the display of message overlays above other apps, allowing quick access to conversations.
READ_EXTERNAL_STORAGE, READ_MEDIA_IMAGES, READ_MEDIA_VIDEO
Required to access stored photos and videos for sending media through SMS/MMS.
CAMERA
Allows capturing photos/videos directly within the app for MMS sharing.
READ_SMS, WRITE_SMS, SEND_SMS, RECEIVE_SMS, RECEIVE_MMS
Essential for reading, writing, sending, and receiving SMS/MMS messages—core functionality of the application.
SCHEDULE_EXACT_ALARM
Ensures accurate alarms for scheduled messages, reminders, or time-sensitive events.
READ_PHONE_STATE
Provides necessary network-related information to improve app responsiveness and stability, especially in low-signal conditions.
POST_NOTIFICATIONS
Enables push notifications for new messages, alerts, and updates.
READ_CONTACTS
Allows users to select and manage contacts directly from their device’s address book for messaging.
AUDIO RECORD
Enables users to create and send audio messages via MMS.
We do not control how other users or third parties may use or share any information you choose to share, including content shared through messages, forums, or within the app. While we take reasonable measures to safeguard your data, we cannot guarantee absolute protection against unauthorized access or security breaches by third parties.
When using our Application and with your prior permission, we may collect certain types of information to enable core features and enhance your experience. This may include:
Location Information
Data related to your device’s location.
Camera and Media Information
Photos, videos, and related data from your device’s camera or photo library.
This information is used to support and improve the functionality of our Service, including personalization and feature enhancements. Depending on how the feature operates, this information may be:
Uploaded to the Company’s servers
Uploaded to a Service Provider’s servers
Stored locally on your device
You may enable or revoke these permissions at any time through your device settings.
The Company may use your Personal Data for the following purposes:
To provide and maintain the Service
Including monitoring and analyzing how the Service is used.
To manage your Account
Your Personal Data enables access to various Service features available to registered users.
For contract performance
Including the development, fulfillment, and management of contracts for products or services you have purchased or engaged in through the Service.
To contact you
Via email, phone, SMS, or push notifications to provide updates, alerts, or important information related to Service features, products, or security updates.
To offer additional information
Such as news, offers, and general updates about products or services similar to those you have used or inquired about, unless you choose to opt out.
To manage your requests
Helping us receive, process, and respond to any requests or inquiries you make.
For business transfers
Your data may be used during evaluations or execution of mergers, acquisitions, financing, restructuring, or asset transfers. Personal Data may be included among the transferred assets.
For analytical and improvement purposes
Including data analysis, trend identification, campaign effectiveness measurement, and improving the Service, our products, and the overall user experience.
Your personal information may be shared under the following circumstances:
With Service Providers
To monitor and analyze Service usage, or to contact you as needed.
For business transfers
Shared or transferred during negotiations or execution of mergers, acquisitions, financing deals, or sales of Company assets.
With Affiliates
Shared with our parent company, subsidiaries, joint venture partners, or other controlled entities, ensuring they comply with this Privacy Policy.
With business partners
To offer you specific products, services, or promotional opportunities.
With other users
Any personal information you share or post in public areas of the Service may be visible to other users and potentially accessible outside the Service.
With your consent
We may disclose your information for any other purpose explicitly approved by you.
The Company will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain and use your Personal Data as needed to:
Comply with legal obligations
Resolve disputes
Enforce our agreements and policies
Usage Data is generally stored for a shorter duration, unless it is required to enhance the security or functionality of the Service, or if we are legally obligated to retain it for longer periods.
Your information, including Personal Data, may be processed at the Company’s offices and at any other locations where the parties involved in the processing operate. This means your data may be transferred to — and stored on — servers located outside your state, province, or country, where data protection laws may differ from those of your jurisdiction.
By using the Service and submitting your Personal Data, you consent to such transfers.
The Company will take all reasonable measures to ensure your data is handled securely and in accordance with this Privacy Policy. Personal Data will not be transferred to an organization or country unless adequate security controls are in place.
If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as part of that transaction. You will be notified before your Personal Data becomes subject to a different Privacy Policy.
In certain circumstances, the Company may be required to disclose your Personal Data in response to lawful requests from public authorities, such as government agencies or courts.
The Company may disclose your Personal Data in good faith when such action is necessary to:
Comply with a legal obligation
Protect the rights or property of the Company
Prevent or investigate possible wrongdoing related to the Service
Safeguard the personal safety of users or the public
Protect against legal liability
We take the security of your Personal Data seriously. However, no method of electronic storage or transmission over the internet is completely secure. While we use commercially reasonable measures to protect your information, we cannot guarantee absolute security.
The Service is not intended for individuals under the age of 13, and we do not knowingly collect Personal Data from children under 13. If you are a parent or guardian and become aware that your child has provided Personal Data to us, please contact us immediately.
If we discover that we have collected Personal Data from a child under 13 without verified parental consent, we will take steps to delete that information promptly.
If parental consent is required by law in your region, we may request it before collecting or processing such data.
Our Service may include links to external websites not operated by the Company. If you click on a third-party link, you will be redirected to that site. We strongly recommend reviewing the Privacy Policies of all external websites you visit.
We do not control and are not responsible for the content, privacy practices, or operations of third-party sites or services.
We may update this Privacy Policy periodically. Any changes will be posted on this page.
Before changes take effect, we will notify you via email and/or a prominent notice within the Service. The “Last updated” date at the top of the Policy will also be revised.
We encourage you to review this Privacy Policy regularly. Updates take effect once posted.
If you have any questions about this Privacy Policy, you can contact us:
By email:shivay.innovation@outlook.com