Shiv Ganga Enterprises

Privacy Policy for Shiv Ganga Enterprises

Last updated: October 1, 2026

Shiv Ganga ("we", "our", or "us") operates the Shiv Ganga mobile application (the "Service"), which provides water ordering and delivery services.

1. Information We Collect

We collect information to provide and improve our water delivery service to you:

- Personal Details: Name, mobile phone number, delivery address, and contact details when registering or placing an order.

- Location Data: Foreground and background location data to facilitate real-time delivery tracking, driver routing, and address accuracy.

- Order Information: Details of ordered water cans/bottles, delivery schedules, and payment confirmation.

2. How We Use Information

We use your information exclusively to:

- Process, dispatch, and fulfill water delivery orders.

- Send delivery updates and handle customer service inquiries.

- Maintain app security and optimize service routes.

3. Sharing of Information

We do not sell user data. Delivery details (address and contact number) are shared strictly with assigned delivery personnel to complete order drop-offs. This app uses Firebase and Google Play services, which are third-party services that may collect or process user data, such as your phone number, device information and app usage data, in order to provide authentication and app functionality.

4. Data Retention & Deletion

We retain account data only as long as necessary to provide service. Users can request account and data deletion at any time by contacting our support team.

5. Contact Us

For any inquiries regarding this policy:

Email: bkushwaha030609@gmail.com

Phone: +91-9648815859