Shaw Webmail - How to Change the Shaw Mail Password

Shaw is a famous telecommunications company that enables people to connect to the world through the best email services. The users can easily send or receive emails by creating a Shaw webmail account. Also, the users can access their email account on any device via the app or website. Hence, to access the services and benefits provided by Shaw, the users must have a Shaw email account. This write-up includes the step-by-step instructions to change the Shaw email password using the My Shaw app and the website. In addition, it also has points to consider before changing the Shaw Webmail password.

Things to consider

  • The only way to change the Shaw email’s password is by accessing the Shaw webmail account using a primary Shaw ID.

  • My Shaw is the self-serve user portal where the users can manage their Shaw services, including all email addresses linked to their Shaw account.

  • The users should keep in mind that the passwords for their Shaw webmail and Shaw ID may differ depending on how they set them up, as My Shaw and Shaw webmail are separate services.

  • The Secondary Shaw IDs cannot be used to manage the Shaw webmail passwords. The users having a Primary Shaw ID and Password are suggested to execute the below steps.

How to change the Shaw email password using the My Shaw App?

The users can easily change the password of their Shaw email in just a few steps. However, the users first need to access their My Shaw app using the login credentials. This section includes the step-by-step guidelines to change the Shaw email’s password using the My Shaw app.


  • Firstly, users are advised to open the “My Shaw” app on their devices.

  • After that, the users should log in to the My Shaw app using the login credentials, i.e., “Shaw ID” and “Password.”

  • Next, users are suggested to click on the menu icon.

  • Note: If the users have an Apple device, they should tap on the three-dots given in the bottom-right corner of the screen.

  • Note: If the users have an Android device, they should click on the three lines located in the top-left corner.

  • After this, the users are recommended to click on the “Shaw Email Accounts” option and then tap on the email address they want to update.

  • Now, the users should hit the “Change Password” option and type a “New Password” in the required field.

  • Once the users enter the new password in the asked section, they must tap on the “Save” button.


Hence, after following the steps given above, the users can smoothly change their Shaw webmail’s password using the My Shaw app. However, to change the password, the users first need to log in to the My Shaw app. If users face any issue while executing the above steps, they should contact the customer support experts to get a solution.

How to change the Shaw email password using the My Shaw website?

The users can quickly change the password of Shaw webmail through the My Shaw website. This section includes the procedure to change the Shaw email password. However, the users need to access their My Shaw account to execute the below steps.


  • Firstly, the users are suggested to open the web browser on their device.

  • After that, enter “my.shaw.ca” in the URL section of the browser and tap on the “Search” button.

  • The users will be directed to the official website.

  • From there, the users are recommended to access their My Shaw account by entering the login credentials, i.e., “Shaw ID” and “Password,” in the required fields.

  • Once the users get access to their Shaw webmail account, they should tap on the “My Services” option located on the top of the screen and then click on the “Internet” option.

  • After this, the users should scroll down to the “Email Accounts” option and tap on the “Edit” button given next to the email address.

  • Next, the users are advised to enter the “New Password” in the asked field.

  • Lastly, users should tap on the “Update” button after providing the new password.


Therefore, the users can smoothly change their Shaw webmail account password through the official website by following the guidelines given above. However, the users first need to log in to the Shaw account to perform the above steps. If users face any issue while executing the above procedure, they should contact the customer support experts to get a solution.


This write-up includes the step-by-step procedure to change the password of Shaw webmail via the My Shaw app. In addition, it also has the steps to change the Shaw webmail’s password through the official website, i.e., my.shaw.ca.